Details
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Suggestion
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Resolution: Fixed
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0
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10
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Hi everyone,
Our team will be picking up this work for development soon. We will keep this thread updated as the work progresses.
Best,
Ewin Davis, Jira Service Management
Hi everyone,
This is Ewin from the Jira Service Desk Product team. We are starting to evaluate the different solutions for this problem. I would like to have a chat with you to discuss your exact use case and validate if our solution would solve for that. If you would like to have a 30 min call, please reach out to edavis@atlassian.com.
Best,
Ewin Davis
The main customer portal orders the project by popularity of the Service Desk project. At the moment we do not have the feature to reorder it.
There are several cases where admin needs to rearrange/reorder the service desk projects in the main customer portal (servicedesk/customer/portals).
For example want to add to top of list most used and important for our users portals.
Thus, it could be better to allow the admin to be able to rearrange/reorder the service desk projects in customer portal.
Attachments
Issue Links
- duplicates
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- Closed
- is related to
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- Gathering Interest
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- Gathering Interest
- relates to
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JSDCLOUD-9319 Projects in the help center are not shown in alphabetic order
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- Closed
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- mentioned in
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