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  1. Suggestion
    JSDSERVER-16358Provide conditional logic for AQL in Assets custom field configuration
  2. Suggestion
    JSDSERVER-11031Create a way to send notifications when an Insight import fails
  3. Suggestion
    JSDSERVER-16355Improve the behaviour of the Status attribute when creating/updating an object
  4. Suggestion
    JSDSERVER-4037Ability to change the customer portal width.
  5. Suggestion
    JSDSERVER-4486Ability to show/hide Request Types based on Organization Membership
  6. Suggestion
    JSDSERVER-5214Provide a configurable option for controlling the behavior of cross commenting in the Service Desk Mail Handler
  7. Suggestion
    JSDSERVER-5228Allow JSM to display whole comment history in notification mail
  8. Suggestion
    JSDSERVER-5812Add custom fields to variables list in Canned Responses
  9. Suggestion
    JSDSERVER-7175Knowledge Base articles can't be opened in the customer portal if Confluence Cloud is not configured with anonymous access
  10. Suggestion
    JSDSERVER-8636Able to archive Objects
  11. Suggestion
    JSDSERVER-15097Login-free will not work if the public.access.disabled flag is present
  12. Suggestion
    JSDSERVER-15659Agents can not use Login Free Portal, they get an error when creating a new request
  13. Suggestion
    JSDSERVER-15243Allow Tables, or Grids (just a Rich Text Field?) on Assets
  14. Suggestion
    JSDSERVER-16356Auto-Translate Comments in Jira Service Management with Language Toggle
  15. Suggestion
    JSDSERVER-3499Add ability to set comment via email by agents to Internal Comment
  16. Suggestion
    JSDSERVER-8514Ability to add Jira fields to "Connected tickets" widget on Object View
  17. Suggestion
    JSDSERVER-6745Being able to create mail templates that can be reused.
  18. Suggestion
    JSDSERVER-16299Remove the "View article in new window" from the KB View in Customer Portal
  19. Suggestion
    JSDSERVER-93Allow editing of fields / details through the service project request (post-creation)
  20. Suggestion
    JSDSERVER-328Allow Assignee to be Shown on Customer Portal
  21. Suggestion
    JSDSERVER-614Allow users to edit their own comments
  22. Suggestion
    JSDSERVER-1703Make "Request participants" custom field available to security level configuration
  23. Suggestion
    JSDSERVER-3279Automation rule to create new issue in another project with information from Service Desk Issue
  24. Suggestion
    JSDSERVER-4007Customer portal transition - validators not applied
  25. Suggestion
    JSDSERVER-4361Add ability for customers to delete own attachments through portal
  26. Suggestion
    JSDSERVER-4619As an administrator, I would like to remove customer ability from removing organization from a request
  27. Suggestion
    JSDSERVER-4698Provide an outgoing email logs
  28. Suggestion
    JSDSERVER-5123As a Service Desk Admin I would like to be able to restrict Customers from adding Agents to Requests as Participants
  29. Suggestion
    JSDSERVER-5649Ability to clone or copy Service Desk project
  30. Suggestion
    JSDSERVER-8481Provide a way to change the ownership of Insight reports
  31. Suggestion
    JSDSERVER-8650Introduce dedicated backup / restore functionality for Insight
  32. Suggestion
    JSDSERVER-100As a Service Desk user, I'd like to be able to add custom field types to Service Desk
  33. Suggestion
    JSDSERVER-433Auto-refresh and/or warn user if the ticket has changed
  34. Suggestion
    JSDSERVER-570Rich text formatting in the request type 'help and instructions' field
  35. Suggestion
    JSDSERVER-1320Having multiple steps or tabs in Customer Portal when raising longer requests
  36. Suggestion
    JSDSERVER-3472Expose request type groups to search filters or JQL
  37. Suggestion
    JSDSERVER-3948Allow Request Participants role / group to be added to Issue Security Schemes and Project Permissions
  38. Suggestion
    JSDSERVER-4445Ability to hide Create button based on project or signed in users group
  39. Suggestion
    JSDSERVER-4642Ability to add custom field data to a service desk notification template
  40. Suggestion
    JSDSERVER-6999Attachments/Images are not getting retrieved in canned responses
  41. Suggestion
    JSDSERVER-7198Insight audit log should log object type events
  42. Suggestion
    JSDSERVER-7895Import IQL Filter based on Reference-Object
  43. Suggestion
    JSDSERVER-10940ability to move Insight objects using automation
  44. Suggestion
    JSDSERVER-15540Implement Bidiractional Object References in Assets (Reflective Reference)
  45. Suggestion
    JSDSERVER-15792Asset confluence Macro for Jira DC to Confluence Cloud
  46. Suggestion
    JSDSERVER-15982Support for "Microsoft Graph" API permission to import "Enterprise Application" Import as part of "Assets - Azure Integration"
  47. Suggestion
    JSDSERVER-1012Possibility to hide/disable the customer portal and help center
  48. Suggestion
    JSDSERVER-1269Allow to bulk change "Request participants"
  49. Suggestion
    JSDSERVER-1422Sub-tasks as an applicable issue type for Requests
  50. Suggestion
    JSDSERVER-1616Implement a Live Chat system in Service Desk
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  1. Jira Service Management Data Center
  2. JSDSERVER-16358

Provide conditional logic for AQL in Assets custom field configuration

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Assets - IQL and Object Search, Assets - Jira Field & JQL
      • ril
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem definition

      In some situations, it is required to only a specific set of Assets objects to be shown (i.e. based on other field value or if some field is empty).

      Currently, it is not possible to use dynamic / conditional logic in "Filter Scope" and "Filter Issue Scope" in Assets field configuration screen.

      Suggested resolution

      Expand Assets custom field configuration functionalities so that conditional logic (e.g. IF / ELSE) is supported and that multiple AQLs can be used based on predefined conditions.

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              Security Metrics Bot made changes - 4 hours ago
              Labels New: ril
              Security Metrics Bot made changes - 4 hours ago
              Remote Link New: This issue links to "Internal ticket (Web Link)" [ 1048181 ]
              Marko Filipan created issue - Yesterday

                Unassigned Unassigned
                mfilipan Marko Filipan
                Votes:
                0 Vote for this issue
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                1 Start watching this issue

                  Created:
                  Yesterday 2:29 PM
                  Updated:
                  Yesterday 8:48 PM
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