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  1. Suggestion
    JSDSERVER-16346Query Asset Data in a Custom Field using the Assets Objects API
  2. Suggestion
    JSDSERVER-16299Remove the "View article in new window" from the KB View in Customer Portal
  3. Suggestion
    JSDSERVER-15545Be able to choose which Permission Scheme Error will be suppressed
  4. Suggestion
    JSDSERVER-5482Add details to Article usage and Article effectiveness reports
  5. Suggestion
    JSDSERVER-5228Allow JSM to display whole comment history in notification mail
  6. Suggestion
    JSDSERVER-8499Provide more information when automation rule is manually executed
  7. Suggestion
    JSDSERVER-8495Jira Service Desk - Supervisor answer inside a ticket
  8. Suggestion
    JSDSERVER-8501Option to add more attributes to show when using magnifier selection
  9. Suggestion
    JSDSERVER-8010As a user I would like to have an option to only update existing objects in an import
  10. Suggestion
    JSDSERVER-2353As a customer , JIRA Service Desk Customer Portal displayed Date format as per configured in JIRA
  11. Suggestion
    JSDSERVER-8497The Service Management Mail Handler automatically overwrites the username field with the value from the email address field (UI bug)
  12. Suggestion
    JSDSERVER-7525Improve Insight custom fields for JSD
  13. Suggestion
    JSDSERVER-8380Provide a way to paginate the Insight Search results in global search
  14. Suggestion
    JSDSERVER-8464Insight field - Add "Option to remove all objects"
  15. Suggestion
    JSDSERVER-8407Insight CDMB: Enhance Comments functionality
  16. Suggestion
    JSDSERVER-15020Adjust order of columns
  17. Suggestion
    JSDSERVER-16341Extend Jira's "Restrict file extensions" functionality to Assets Object attachments
  18. Suggestion
    JSDSERVER-15278Add an option that allows disabling the automatic addition of mentioned users as request participants
  19. Suggestion
    JSDSERVER-15699AWS Assets import require significant time for the Tag ObjectType
  20. Suggestion
    JSDSERVER-15976AWS Assets import require significant time for decidingAction step
  21. Suggestion
    JSDSERVER-1269Allow to bulk change "Request participants"
  22. Suggestion
    JSDSERVER-3499Add ability to set comment via email by agents to Internal Comment
  23. Suggestion
    JSDSERVER-3713Allow searching for the ticket's description on the Customer Portal Search
  24. Suggestion
    JSDSERVER-3983Improve knowledge base article readability with better space utilisation on the customer portal
  25. Suggestion
    JSDSERVER-4037Ability to change the customer portal width.
  26. Suggestion
    JSDSERVER-4605Create REST API to update Organization field
  27. Suggestion
    JSDSERVER-4636View linked issue in the Customer Portal
  28. Suggestion
    JSDSERVER-5552As an admin, I would like to restrict agents/admins from creating new customers
  29. Suggestion
    JSDSERVER-5890Allow translation of approve and decline button
  30. Suggestion
    JSDSERVER-6087Allow Service Desk administrator to disable "Share" feature
  31. Suggestion
    JSDSERVER-12173As Jira admin I would like to remove the "info" icon next to username
  32. Suggestion
    JSDSERVER-15680Show Assets with Attributes on Customer Portal
  33. Suggestion
    JSDSERVER-16337Show Notification Badge for New Activity in Ticket Lists
  34. Suggestion
    JSDSERVER-93Allow editing of fields / details through the service project request (post-creation)
  35. Suggestion
    JSDSERVER-570Rich text formatting in the request type 'help and instructions' field
  36. Suggestion
    JSDSERVER-1012Possibility to hide/disable the customer portal and help center
  37. Suggestion
    JSDSERVER-2356As a service desk administration , require custom strip quote for requesting create issue from email
  38. Suggestion
    JSDSERVER-3334Filtering requests by status on customer portal
  39. Suggestion
    JSDSERVER-4328Add fields (view only) in Customer Portal
  40. Suggestion
    JSDSERVER-4436Attachments/Screenshots in the description from the Customer Portal
  41. Suggestion
    JSDSERVER-4570Send Notifications to Service Desk Organization Members By Default
  42. Suggestion
    JSDSERVER-4584As an admin I want to be able to disable the invitation e-mails from Service Desk
  43. Suggestion
    JSDSERVER-4642Ability to add custom field data to a service desk notification template
  44. Suggestion
    JSDSERVER-4648Allow the hiding of the "Share with" option from the customer portal
  45. Suggestion
    JSDSERVER-4926Add Internal comment labels for internal comment notifications
  46. Suggestion
    JSDSERVER-5210Set new SLA for a issue after moved to another project SD
  47. Suggestion
    JSDSERVER-5950Expose Customer Satisfaction survey API
  48. Suggestion
    JSDSERVER-12560Ability to copy and move objects to a different object type or a different object schema
  49. Suggestion
    JSDSERVER-16339Notifications for failed Assets Automation Rules
  50. Suggestion
    JSDSERVER-16338Audit log to identify who updated a legacy automation rule
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  1. Jira Service Management Data Center
  2. JSDSERVER-16346

Query Asset Data in a Custom Field using the Assets Objects API

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Assets - Jira Field & JQL
      • ril
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Statement:

      As a developer, I want to validate my Asset data based on a Custom Field before trying to add or update an Assets Object, Attribute, or other value, using a singular API

      Summary:

      When working with Jira's Assets API, users wish to be able to validate the data before trying to create or edit an Object, object attributes, or similar.

      As apart of this, they want to be able to use a singular API endpoint to pull in relevant details based on a custom field used by issues in Jira, without having to work between Jira and Assets specific API endpoints

      Suggestion:

      Developers should be able to use Assets Object API Endpoint to check an Assets Custom Field to determine if the object exists first. 

      For example:  The endpoint /assets/1.0/aql/objects should be able to check to see if an object exists based on a custom field in Jira.

      Impact:

      This would simplify the API flow in Jira, and Assets, allowing for more efficient coding. In turn, this saves time and resources to achieve a data-integrity goal

      Work Around:

      Currently, you must use Jira's Issue or Search API endpoint to discover if there is Assets Data in the given Assets Custom Field. 

      Then, you can use that data to query the Assets API to learn more about the object

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                Unassigned Unassigned
                6a1ad6d343e3 Patrick Turbett
                Votes:
                2 Vote for this issue
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                2 Start watching this issue

                  Created:
                  6 hours ago
                  Updated:
                  39 minutes ago
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