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  1. Jira Service Management Data Center
  2. JSDSERVER-6087

Allow Service Desk administrator to disable "Share" feature

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      In some cases, JIRA Service Desk administrator does not want the customer to be able to add a participant.

      Suggested Solution

      Add an option to disable sharing feature under Customer Permission and remove the Share feature from the Customer Portal.

            [JSDSERVER-6087] Allow Service Desk administrator to disable "Share" feature

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              Unassigned Unassigned
              mmuthusamy Moga
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                Created:
                Updated: