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Details

Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: Customer Satisfaction (CSAT)
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None

UIS:
32
Support reference count:
1
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Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

From what I can see, there is currently no Java API that exposes the comment from a satisfaction survey. It's possible to get the rating, but not any customer comment.

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is cloned from

JSDSERVER-4317 Make Satisfaction comment searchable via JQL

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Assignee:: Unassigned

Reporter:: Jonny Carter

Votes:: 63 Vote for this issue

Watchers:: 25 Start watching this issue

Dates

Created:: 02/Aug/2018 3:13 PM

Updated:: 06/Sep/2023 2:15 AM

Expose Customer Satisfaction survey API