Add ability to set comment via email by agents to Internal Comment

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      Problem Definition

      Currently, all comments added via email is automatically set as public , despite the roles.

      Suggested Solution

      Provide settings on comment visibility by group/user/role for comment created via email.

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
            Votes:
            152 Vote for this issue
            Watchers:
            73 Start watching this issue

              Created:
              Updated: