Open issues

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  1. Suggestion
    JSDSERVER-15584JSM portal open in new tab
  2. Suggestion
    JSDSERVER-7102Search is not working for in customer portal Request types in translated German Language
  3. Suggestion
    JSDSERVER-7612JSON null to be imported as ""
  4. Suggestion
    JSDSERVER-11974Ability to control Insight full re-index on restart
  5. Suggestion
    JSDSERVER-16305Add the ability to filter object type selections in Object Attributes
  6. Suggestion
    JSDSERVER-2003Ability to define custom durations for SLA triggered events for automation rules
  7. Suggestion
    JSDSERVER-4037Ability to change the customer portal width.
  8. Suggestion
    JSDSERVER-4328Add fields (view only) in Customer Portal
  9. Suggestion
    JSDSERVER-4609Ability to update Customer request via REST API
  10. Suggestion
    JSDSERVER-5228Allow JSM to display whole comment history in notification mail
  11. Suggestion
    JSDSERVER-5812Add custom fields to variables list in Canned Responses
  12. Suggestion
    JSDSERVER-8706Create a cleanup mechanism to Assets Object History
  13. Suggestion
    JSDSERVER-12398Dark mode/theme for Jira Service Management (customer portal)
  14. Suggestion
    JSDSERVER-15020Adjust order of columns
  15. Suggestion
    JSDSERVER-8028Automation: Action>Create Jira Issue - required fields for issue
  16. Suggestion
    JSDSERVER-6931Allow grace period for comment notifications
  17. Suggestion
    JSDSERVER-8439Increase Time Goal Limit
  18. Suggestion
    JSDSERVER-7959Not update issue in every post-function
  19. Suggestion
    JSDSERVER-4519Email domain organization association
  20. Suggestion
    JSDSERVER-5463Prevent Service Desk Agents from Creating New Customers from the Project Page
  21. Suggestion
    JSDSERVER-7122High number of SdOffThreadEventJobRunner threads on thread dumps connecting to the database
  22. Suggestion
    JSDSERVER-328Allow Assignee to be Shown on Customer Portal
  23. Suggestion
    JSDSERVER-1386Customize Customer invitation e-mail and welcome email
  24. Suggestion
    JSDSERVER-4007Customer portal transition - validators not applied
  25. Suggestion
    JSDSERVER-4636View linked issue in the Customer Portal
  26. Suggestion
    JSDSERVER-4922Allow JSM to make comment required on transition in Customer Portal
  27. Suggestion
    JSDSERVER-7584Change object schema key
  28. Suggestion
    JSDSERVER-15097Login-free will not work if the public.access.disabled flag is present
  29. Suggestion
    JSDSERVER-15667 Assets field cannot reference a hidden field in Customer Portal
  30. Suggestion
    JSDSERVER-4212Export Issues in customer portal
  31. Suggestion
    JSDSERVER-7162Add cleaning stale MESSAGE rows to PSMQ clean up task
  32. Suggestion
    JSDSERVER-78Ability to view Elapsed Time as a column in Issue Navigator or in Export
  33. Suggestion
    JSDSERVER-614Allow users to edit their own comments
  34. Suggestion
    JSDSERVER-1317Ability to copy request types to another Service Desk.
  35. Suggestion
    JSDSERVER-3952Add query/search filter to queues
  36. Suggestion
    JSDSERVER-4698Provide an outgoing email logs
  37. Suggestion
    JSDSERVER-5121Delegation of approval rights
  38. Suggestion
    JSDSERVER-5617Prevent Project administrators from adding customers
  39. Suggestion
    JSDSERVER-11051Insight Index integrity check on Data Center with multiples nodes
  40. Suggestion
    JSDSERVER-1627Create ability to customize the Customer Portal URL in Jira ServiceDesk
  41. Suggestion
    JSDSERVER-3472Expose request type groups to search filters or JQL
  42. Suggestion
    JSDSERVER-4276Request type schemes
  43. Suggestion
    JSDSERVER-4436Attachments/Screenshots in the description from the Customer Portal
  44. Suggestion
    JSDSERVER-4570Send Notifications to Service Desk Organization Members By Default
  45. Suggestion
    JSDSERVER-4642Ability to add custom field data to a service desk notification template
  46. Suggestion
    JSDSERVER-4648Allow the hiding of the "Share with" option from the customer portal
  47. Suggestion
    JSDSERVER-5552As an admin, I would like to restrict agents/admins from creating new customers
  48. Suggestion
    JSDSERVER-5562Possibility to add favorite project and boards
  49. Suggestion
    JSDSERVER-1422Sub-tasks as an applicable issue type for Requests
  50. Suggestion
    JSDSERVER-1472Ability to rearrange Service Desk project on the main customer portal
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  1. Jira Service Management Data Center
  2. JSDSERVER-15584

JSM portal open in new tab

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • Customer Portal
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      When users click on a file, for example a PDF file it will result in a download. Could this instead open the PDF file in a new tab while the ticket remains open in the original tab?

      When clicking a text file it will also replace the original tab of the ticket instead of opening a new tab. Could this also be opened in a new tab?

       

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              Unassigned Unassigned
              1e8559fc3c14 Thomas Grahn
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                Created:
                Updated: