• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Some organization utilises more SLA Time Goal.

      For my organization, we track the team performance for each ticket and this would easily hit the Project Time goal limit for JSM Cloud.

      Please do have the ability to increase or remove the time goal limit in order for any purpose that requires this.

            [JSDSERVER-8439] Increase Time Goal Limit

            Syauqi added a comment -

            Created the JSM Cloud suggestion here: https://jira.atlassian.com/browse/JSDCLOUD-10132

            Syauqi added a comment - Created the JSM Cloud suggestion here: https://jira.atlassian.com/browse/JSDCLOUD-10132

              Unassigned Unassigned
              bca6e1c0a269 Syauqi
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                Created:
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