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  1. Suggestion
    OPSGENIE-507Add SMS Function Back to Stakeholder Roles
  2. Suggestion
    OPSGENIE-451As a user I would like to be able to create regular recurring maintenance policies
  3. Suggestion
    OPSGENIE-55Include additional fields when exporting alerts from Opsgenie
  4. Suggestion
    OPSGENIE-172Ability to export schedules in CSV/Excel formats
  5. Suggestion
    OPSGENIE-355As a customer I would like to add Extra properties values in Slack message
  6. Suggestion
    OPSGENIE-1172Ability to export & Import data from Opsgenie UI
  7. Suggestion
    OPSGENIE-2566When alerts are acknowledged or closed in Opsgenie, have these actions sync to incident in Datadog
  8. Suggestion
    OPSGENIE-1265Option to import .ics for on-call schedule
  9. Suggestion
    OPSGENIE-125Ability to import public holiday information in Opsgenie
  10. Suggestion
    OPSGENIE-2103When downloading Alert Analytics report the "alert-details-view" report is limited to 20K alerts
  11. Suggestion
    OPSGENIE-2220As a customer I would like have the ability to configure/get notified when the API limits reach a specific %
  12. Suggestion
    OPSGENIE-2549Notify users when API call requests return 429 responses.
  13. Suggestion
    OPSGENIE-904Ability to set current date/time timestamp upon alert creation
  14. Suggestion
    OPSGENIE-855Ability to auto close acknowledged alerts via policy
  15. Suggestion
    OPSGENIE-84List User API - Raise the pagination limit for more than 100 entries a time
  16. Suggestion
    OPSGENIE-1062Jira integration - add support for personal access tokens for Data Center
  17. Suggestion
    OPSGENIE-1139Ability to define time off/holidays in on-call schedules with customizable behavior
  18. Suggestion
    OPSGENIE-1576Ability to repeat the overrides for multiple days for a specific time while configuring them.
  19. Suggestion
    OPSGENIE-2189As a user, I'd like to be able to Add Delay to Start of Voice Notifications
  20. Suggestion
    OPSGENIE-1071Ability to add all members of the team to the slack channel created through the incident.
  21. Suggestion
    OPSGENIE-389Escalate to "next/previous user in Rotation" does not respect overrides
  22. Suggestion
    OPSGENIE-1048include the name of the Affected Services in payload sent between JSM and OG
  23. Suggestion
    OPSGENIE-2561Ability to create an alert from webhook triggered by post function on Jira Data Center
  24. Suggestion
    OPSGENIE-73As a user, I would like the ability to associate alerts to an incident based on a unique alias
  25. Suggestion
    OPSGENIE-156Allow Incoming Call to follow routing rules when calls are forwarded to a team
  26. Suggestion
    OPSGENIE-1214Ability to disable/reduce the time interval for the voice notification aggregation
  27. Suggestion
    OPSGENIE-2557"null acknowledged the alert" for Incoming call integration updates to JSM issues
  28. Suggestion
    OPSGENIE-307Ability to customize alert notification emails
  29. Suggestion
    OPSGENIE-1274As an admin, I expect the synchronization between the Incidents on JSM and Opsgenie
  30. Suggestion
    OPSGENIE-100Show Opsgenie Alert/Incident on linked Jira Issue
  31. Suggestion
    OPSGENIE-2556Ability to add users to Teams without global Browse users and groups permission
  32. Suggestion
    OPSGENIE-182Ability to backup and restore all configuration and transactional data i.e alerts, incidents etc) to the same/another instance.
  33. Suggestion
    OPSGENIE-2513Customers should be able to download all their Alerts data as a singular bulk file
  34. Suggestion
    OPSGENIE-2559Opsgenie integration with Lark
  35. Suggestion
    OPSGENIE-322Integration with Salesforce sandbox accounts
  36. Suggestion
    OPSGENIE-1490Send on-call user details for the alert via Slack
  37. Suggestion
    OPSGENIE-134Ability to define what is a Critical Alert for IOS
  38. Suggestion
    OPSGENIE-896Issue field text with formatting markdown, @mentions, attachments, etc. is rendered as that raw text in Opsgenie when using Jira/JSM Cloud integrations
  39. Suggestion
    OPSGENIE-665As a user, I would like to be able to configure Opsgenie so that escalation steps that target no one are skipped
  40. Suggestion
    OPSGENIE-649As an admin, I need the function to allow multiple API keys/integration from the Splunk App to map multiple Splunk integrations from different teams to the same Splunk instance
  41. Suggestion
    OPSGENIE-262Ability to reopen closed incidents
  42. Suggestion
    OPSGENIE-74Ability to remove responders from an alert
  43. Suggestion
    OPSGENIE-53As a user I would like to be able to automatically elevate the priority of an alert when a certain deduplication count is reached
  44. Suggestion
    OPSGENIE-936As a customer I would like to see "Ack'ed" and "Closed" action explicitly under Responder States
  45. Suggestion
    OPSGENIE-221Continuous notifications on iOS similar to "Allow Insistent Notifications" on Android
  46. Suggestion
    OPSGENIE-82As a user I would like to be able to set the language used for voice notifications
  47. Suggestion
    OPSGENIE-267Ability to send Opsgenie notifications using a custom domain E-mail address
  48. Suggestion
    OPSGENIE-2318Ability to remove default 'Opsgenie Alert' text from email notification subject
  49. Suggestion
    OPSGENIE-2343Incoming call integration - Option to configure custom phone numbers from other providers
  50. Suggestion
    OPSGENIE-206HTML formatted email by added as plain text to an alert
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  1. Opsgenie
  2. OPSGENIE-507

Add SMS Function Back to Stakeholder Roles

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • User - Notifications - SMS
    • None
    • 6
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The SMS function was disabled for non-licensed Stakeholder users (users who are strictly Stakeholders, not licensed Users/Owners/Admins on the site), and this has reduced the notification avenues for those users part of Incidents. Requesting that this function be added back to the role so communication with external users can be improved.

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              SET Analytics Bot made changes - 24/May/2025 4:05 AM
              Support reference count Original: 5 New: 6
              SET Analytics Bot made changes - 17/May/2025 4:06 AM
              Support reference count Original: 4 New: 5
              SET Analytics Bot made changes - 26/Apr/2025 4:09 AM
              Support reference count Original: 3 New: 4
              SET Analytics Bot made changes - 22/Apr/2025 4:09 AM
              Support reference count New: 3
              Sejal Bansal (Inactive) made changes - 04/Dec/2024 2:20 AM
              Remote Link Original: This issue links to "Page (Confluence)" [ 962041 ]
              Sejal Bansal (Inactive) made changes - 04/Dec/2024 2:18 AM
              Remote Link New: This issue links to "Page (Confluence)" [ 968333 ]
              Sejal Bansal (Inactive) made changes - 06/Nov/2024 2:51 AM
              Remote Link New: This issue links to "Page (Confluence)" [ 962041 ]
              Shivam Naik (Inactive) created issue - 13/May/2022 6:35 PM

                Unassigned Unassigned
                snaik@atlassian.com Shivam Naik (Inactive)
                Votes:
                5 Vote for this issue
                Watchers:
                8 Start watching this issue

                  Created:
                  13/May/2022 6:35 PM
                  Updated:
                  12 hours ago
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