User Problem

Sometimes, an alert may be routed incorrectly, or a team/user may accidentally be added manually to an alert. Right now, there is no option to remove a team/user from an alert.

Suggested Solutions

Adding a new action to remove a responder would resolve this. However, the processes for sending to outbound integrations and starting escalations within teams would need to be considered.

Current Workarounds

Right now, the best workaround is to create a new alert with the correct responders, but this also adds its own issues with integrations and reporting.