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  1. Opsgenie
  2. OPSGENIE-74

Ability to remove responders from an alert

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    Description

      User Problem

      Sometimes, an alert may be routed incorrectly, or a team/user may accidentally be added manually to an alert. Right now, there is no option to remove a team/user from an alert.

      Suggested Solutions

      Adding a new action to remove a responder would resolve this. However, the processes for sending to outbound integrations and starting escalations within teams would need to be considered.

      Current Workarounds

      Right now, the best workaround is to create a new alert with the correct responders, but this also adds its own issues with integrations and reporting.

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              gerdogan@atlassian.com gokce
              bkiely@atlassian.com Brennan Kiely
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              Dates

                Created:
                Updated: