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Type:
Suggestion
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Resolution: Unresolved
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Component/s: REST API - Rate Limiting
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None
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3
User Problem
As a customer, I would like to have the ability to configure and get notified when the API limits reach a specific percentage
Suggested Solutions
Allow the configuration options to be able to set notifications to the Opsgenie account Admin/Owner users when the API usage limit reaches a certain percentage.
Current Workarounds
For the workaround, a custom setup is required, as Opsgenie's Rest API gives a specific response code 429 when the rate limit is throttled or exceeded. Set up a custom script to check Opsgenie every "x" minutes to see if a response with the status 429 was sent.