Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-73

As a user, I would like the ability to associate alerts to an incident based on a unique alias

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      User Problem

      Using incident rules to automate incident creation is limiting - there are situations where a user needs a 1:1 correlation between alerts and incidents (as in, every alert will create a new incident), and this is not possible without building a unique incident rule for each possible alert. Also - hardcoding incident rules can be problematic when dealing with changing conditions in the alerts - rules have to be created to match each new potential alert.

      Suggested Solutions

      Implementing an 'alias' for incidents would allow more flexibility

      Current Workarounds

      None

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              jsitarz@atlassian.com Justin Sitarz
              Votes:
              14 Vote for this issue
              Watchers:
              6 Start watching this issue

              Dates

                Created:
                Updated: