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Details

Type: Suggestion
Resolution: Unresolved
Component/s: Teams - On-call - Schedules
Labels:
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Description

Problem description

At the moment , there are no way for admin to set public holiday in Opsgenie schedule. It will be hard for admin to manually configure the schedule.

Suggestion

Option to import/enter specific dates for holidays.

Then in routing rules, be able to define where to route alerts that come in on these dates. that way teams can setup escalation policies and schedules specifically for holidays, and the routing rules will automatically route alerts to those respective escalations/schedules if the alert comes in on one of the defined holidays.

Workaround

Add in overrides/forwarding rules for holidays.

Attachments

Issue Links

is duplicated by

OPSGENIE-641 As an admin, I would like to sync our PTO calendar on Microsoft Office 365 to auto-remove the on-leave users from the rotations

Closed

is related to

OPSGENIE-1139 Ability to define holidays in on-call schedules with customizable behavior

Reviewing

relates to

OPSGENIE-781 Ability to enter in list of holidays, then in Notification Policy, be able to delay notifications until next working-day (instead of weekday)

Gathering Interest

mentioned in: Page Loading...; Page Loading...

Activity

People

Assignee:: Toshan Kharumnuid

Reporter:: Atiqah Roslan

Votes:: 137 Vote for this issue

Watchers:: 47 Start watching this issue

Dates

Created:: 20/Sep/2021 11:46 PM

Updated:: 23/Apr/2024 3:15 AM