- JSDCLOUD-10002Assets Automation: The ability to trigger Automations based on Assets Object attributes.
- JSDCLOUD-10851Add the ability to export/show Assets Objects field for "Filter Subscriptions" in the Email
- JSDCLOUD-12388Allow mapping import to the Created/ Updated date field for Asset imports
- JSDCLOUD-12773After importing or migrating Assets custom fields values to another site Jira will show an error for all Assets custom fields on Issue view
- JSDCLOUD-14251Add the possibility to add email domains for organizations in bulk/with the api
- JSDCLOUD-15243Ability to schedule import from Data Manager to Assets
- JSDCLOUD-15836Provide ability to Run Job from Data Manager Cloud ID instead of using Adapters.
- JSDCLOUD-614Allow users to edit their own comments
- JSDCLOUD-2188Allow for history on Service Desk reports to go back further than a year.
- JSDCLOUD-4037Ability to change the customer portal width.
- JSDCLOUD-8769Create Subtask button should open an issue creation screen for users to fill in the information
- JSDCLOUD-9565Priority mapping between Opsgenie and Jira Service Management
- JSDCLOUD-9683Voice notifications for alerts in Jira Service Management standard edition
- JSDCLOUD-9882CSAT survey not being sent when reporter is added as a watcher
- JSDCLOUD-10481Add attribute dot notation functionality to Assets objects fields, within the filter issue scope
- JSDCLOUD-11422Approvers lose access after approval/Remaining approvers lose access when ticket has crossed the needing approval stage
- JSDCLOUD-12937Ability to export Organizations with Customers and Fields
- JSDCLOUD-14913Make JSM Boards Searchable from the Jira Boards page
- JSDCLOUD-16217Add the ability to see and fill Insight Object fields on Jira app
- JSDCLOUD-1380Create a way to disable comments from email vs creating issues from email and vice versa
- JSDCLOUD-5359Enable customer satisfaction survey on the Customer Portal
- JSDCLOUD-6241Ability to disable "Don't notify me" option from the Portal and email
- JSDCLOUD-10496When using Assets object cascading fields, the dependent field value doesn’t get removed automatically when the master field value is changed
- JSDCLOUD-10781Add the ability to sort filters/searches/dashboards by Insight Objects field
- JSDCLOUD-11569Ability to restrict users from performing Bulk actions in Assets
- JSDCLOUD-12129Update SLA statistics for closed issues
- JSDCLOUD-14999Bring back Mail Queue in JIRA Cloud
- JSDCLOUD-2044Include request history in customer notifications
- JSDCLOUD-6199How do I make the second field of a cascading select field mandatory?
- JSDCLOUD-10015Public REST API to retrieve/create Services information in ITSM service project.
- JSDCLOUD-10435Jira issues linked to a Service via the Affected Services field should appear as a connected Jira issue in Assets
- JSDCLOUD-10571Provide Option To Disable Automatic Adding Of Request Participant When They Are CC'ed in an Email
- JSDCLOUD-10703Form Validation: Date/Time relative validation (range, +/- x days)
- JSDCLOUD-11606Remove e-mail signatures from incoming mail
- JSDCLOUD-13559Ability to use other Asset Object Schema in Affected Services Field
- JSDCLOUD-14056Show on-call user number on Who is on-call page
- JSDCLOUD-14068Fetch the AQL filter scope for an Assets custom field limitation
- JSDCLOUD-15434Ability to customize notification email sent from Alerts (JSM Operations)
- JSDCLOUD-16174Add JSM form fields into the "Ask for information" step in the virtual agent service intent
- JSDCLOUD-4286Provide JQL to search for public vs. internal comments
- JSDCLOUD-4605Create REST API to update Organization field
- JSDCLOUD-6677Allow to customize transition screen for Customer Portal
- JSDCLOUD-8576Attachment button is not displayed at JIRA Service Desk new issue view
- JSDCLOUD-10317Ability to hide Assets object custom field in customer portal
- JSDCLOUD-10320Ability to hide hidden request types from "My requests" tab of the portal
- JSDCLOUD-10922Forms integration: Slack
- JSDCLOUD-11399Forms automation: Attach/copy forms for multiple projects
- JSDCLOUD-12357More ways to work with user fields, e.g. to notify Groups or Project Roles in Service Desk Automation
- JSDCLOUD-106Assign ticket to group
- JSDCLOUD-1317Ability to copy request types to another Service Management project.
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