Details
-
Suggestion
-
Resolution: Unresolved
-
23
-
Description
Problem Definition
Users & Customers are handled as Assets in some cases. Particularly when linking them to other Assets like Services, Devices, etc.
Having the ability to easily use the information already available to a Site would be helpful.
Suggested Solution
Provide an option that can be enabled to automatically sync Atlassian Accounts & Portal-only Customer Accounts to a Schema in Assets.
Workaround
Manually creating the User Objects for Atlassian Accounts & Portal-only Customer Accounts can be done. Automation Rules can be configured to create new Objects if they don't already exist, but setting up syncing can be complex.