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    Suggestion 
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    Resolution: Unresolved
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        35
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        51
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
You provide self-help resources with a knowledge base for your customers.
We'd like to customize this function.
- The number of search results
	- Now 3 results are displayed, we'd like to set the number of results
 
- Output per label as search results
	- Now the result output results per page, we'd like to search labels on search box and output per label.
 
- Ability to rank KBs and show search result order by rank (it'd be great if JSM could automatically rank KBs)
	- the current default result contains pages recently updated
 
- Ability to define the number of characters typed necessary to bring results
- is related to
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                    JSDCLOUD-764 Provide a link directly to the Confluence Knowledge base article in Customer Portal - Gathering Interest
 
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                    JSDSERVER-2267 Customize search results with a knowledge base - Gathering Interest
 
- relates to
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                    JSDCLOUD-4263 Configure the number of search results returned by Service Desk Knowledgebase search - Closed
 
             (1 mentioned in)