Customize search results with a knowledge base

You provide self-help resources with a knowledge base for your customers.

We'd like to customize this function.

• The number of search results
  • Now 3 results are displayed, we'd like to set the number of results
• Output per label as search results
  • Now the result output results per page, we'd like to search labels on search box and output per label.
• Ability to rank KBs and show search result order by rank (it'd be great if JSM could automatically rank KBs)
  • the current default result contains pages recently updated
• Ability to define the number of characters typed necessary to bring results