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  1. Jira Service Management Data Center
  2. JSDSERVER-2267

Customize search results with a knowledge base

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      You provide self-help resources with a knowledge base for your customers.

      We'd like to customize this function.

      • The number of search results
        Now 3 results are displayed, we'd like to set the number of results
      • Output per label as search results
        Now the result output results per page, we'd like to search labels on search box and output per label.

            [JSDSERVER-2267] Customize search results with a knowledge base

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            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 976579 ]
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              Unassigned Unassigned
              3da02f17cbee Ricksoft Co., Ltd.
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                Created:
                Updated: