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  1. Jira Service Management Cloud
  2. JSDCLOUD-8323

Include password policy configuration for portal only customers.

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      Hi All!

      Thank you for the continued feedback on this ticket. My name is David Olive and I am a product manager working on Cloud Security features at Atlassian.

      We are currently investigating how we can improve our JSM portal-only account security to potentially be on par with our managed account and external account security settings like with authentication policies and the external user security feature.

      If you would like to help educate what we put on our roadmap in terms of JSM portal-only account security please reach out to dolive@atlassian.com!

      Topics to discuss include:

      • Auth policies for portal-only accounts (i.e password policy, MFA, session duration)

      All the best,
      -David

      Problem Definition

      Currently, it's not possible to define the security level for portal only customers' password.

      Suggested Solution

      Create a feature where you could configure the security requirements for the customer passwords.

      Why this is important

      It would improve the security of the portal.

      Workaround

      Configure SAML single sign-on for portal-only customers

              5cd8def7e384 Kunwardeep Singh
              gluz Guilherme Luz (Inactive)
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                Created:
                Updated: