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  1. Jira Service Management Cloud
  2. JSDCLOUD-3312

Give Agents permission to create Reports

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      At the moment, only Administrators of a Service Desk has the permission to create reports. Agents can view all reports but cannot create their own report.

      Suggestion

      Give the administrators an option on whether to allow Agents to create Service Desk reports

            vwong@atlassian.com vwong
            ywoo Yit Wei
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            52 Start watching this issue

              Created:
              Updated: