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  1. Jira Service Management Data Center
  2. JSDSERVER-3312

Give Agents permission to create Reports

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Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Reports
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    • 3
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Summary

      At the moment, only Administrators of a Service Desk has the permission to create reports. Agents can view all reports but cannot create their own report.

      Suggestion

      Give the administrators an option on whether to allow Agents to create Service Desk reports

      Attachments

        Issue Links

          is incorporated by

          Suggestion - JSDSERVER-4471 Allow Agents to Create Accounts for Customers without Sending Email Invitations

          • Closed
          relates to

          Suggestion - JSDCLOUD-3312 Give Agents permission to create Reports

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              ywoo Yit Wei
              Votes:
              6 Vote for this issue
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              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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