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  1. Jira Service Management Cloud
  2. JSDCLOUD-3312

Give Agents permission to create Reports

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      At the moment, only Administrators of a Service Desk has the permission to create reports. Agents can view all reports but cannot create their own report.

      Suggestion

      Give the administrators an option on whether to allow Agents to create Service Desk reports

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          is incorporated by

          Suggestion - JSDCLOUD-4471 Allow Agents to Create Accounts for Customers without Sending Email Invitations

          • Closed
          is related to

          Suggestion - JSDSERVER-3312 Give Agents permission to create Reports

          • Closed
          mentioned in

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              vwong@atlassian.com vwong
              ywoo Yit Wei
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              Dates

                Created:
                Updated: