Export - CSV (All fields)
Export - CSV (Current fields)
JSDCLOUD-9575
Not able to browser users in multi user-picker field with special characters in their display names from Jira application
Search users by email in request participants fields is not possible in next gen projectsJSDCLOUD-9416
Send customer satisfaction to all request participants
Time to first response SLA stops ticking when reporter is updated and/or if the ticket contains attachment
Include Jira Service Desk specific fields in issue view's 'Print' option
When adding a new request participant via the customer portal, the search box doesn't show any users if you just type the first letter
Clarify Shared With in Customer Portal
Ability to change position of `Share with` in portal request form
Bulk add existing customers to organizations
As a Jira Service Desk Project Admin, Allow control of request participants based on customer permissions
Unable to @mention Customer or Request Participant in Next-gen Jira Service Desk
Allow Customization of comment type selector verbiage
The Ability to choose specific customers to receive "Customer Notification"
Add ability to configure Request Participant field in the Widget
Jira share is misleading for customer share use cases
Hidden request types still appear on the "My Request" request type drop down for selection
Share button in Jira issue view can cause confusion for users
Ability to notify customers without a license about newly created issues in a servicedesk project
Comment: For Customers SLA condition is being restarted when agent becomes a customer issue-level
Customer notification in French language pack has special characters
Next-gen: "Request Participants" and "Organization" field is not saving
The ability to see and/or search for email address in Request participants fields in new issue view
Czech Language Support Has Encoding Issues
Update "Add Request Participant" documentation about its not possible to add in "Create Issue" screen
Profile set to Slovak doesn't translate "Request Participants, Request Type, Organizations" word
Import CSV does not add request participants on issues when using email addresses
Adding a Request Participant in new issue view doesn't actually add them to the ticket
No notification sent when customer share issue
When issue CSV import , the "Request Participant" field imported with wrong format
JSD share / request participants have a way to add a group of customers/users
Ability to filter/limit the user picker to members of reporter's customer Organization
Actions performed by user “Automation for Jira” won’t trigger Customer Notifications
API: Unable to fetch customer email address via API
Repeatedly sending customer notifications on requests with invalid request types
Portal-only user accounts cannot allow access to view their email addresses
"Organization", "Approvers" and "Request Participant" are not translated preferred language
Fields not translated to German Language (Deutsch)
Race condition between automation rules and adding a request participant via email
Editing the Request participant field results in "Could not find usernames" error
Allow customers to add themselves as request participant to a request
Customers in an Organization can't add themselves as request participants with restricted Customer Permissions
Support mentions in Customer portal
Ability for agents to add non-servicedesk-customers as Request Participant on agent view
Renamed users are unable to add Request Participants via email
Adding email address(es) not part of the organization in the TO/CC list will cause even organization customer's emails to not be added as Request Participants.
Clear outbound email blocks/bounces within JSM
Mention customers does not sends them an email
Release "Public Email Comments" feature in JSD Cloud Environment
Notify agent if customer disables notifications on an issue
Allow CSV Import for Request Participants field
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0.3
0