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JSDCLOUD-7944
Renamed users are unable to add Request Participants via email
Adding email address(es) not part of the organization in the TO/CC list will cause even organization customer's emails to not be added as Request Participants.JSDCLOUD-7933
Clear outbound email blocks/bounces within JSM
Mention customers does not sends them an email
Release "Public Email Comments" feature in JSD Cloud Environment
Notify agent if customer disables notifications on an issue
Allow CSV Import for Request Participants field
Prevent Service Desk agent to add anyone in "Request Participant"
The condition "Comment: For Customers" won't trigger the SLA to stop if the agent is a request participant or member of the same organization as the customer
Allow Service Desk administrator to disable the "Share" feature
Ability to set permission for Customer to view the issue request , but not able to create any issue from Customer Portal
Configurable number of users displayed for the "Request shared with" variable (${request.sharedwith}) in Service Desk notifications
Customer Notifications are not being sent to Request Participants on request creation
Word Export: Organizations and Request Participants field values are not displayed
SLA condition "Comment: For Customer" doesn't stop running SLA
Provide Clarification on available Choose recipients options
Mentioning requested participants in a comment using @
Unable to filter the JQL search using Request Participant field
"Organization", "Approvers" and "Request Participant" are not translated to Russian
Unable to add Request Participants using their email address via REST API
Changing the Jira language to any other does not translate some fields such as "Organization", "Request participants", "Request Type" fields
Provide the ability to control the recipients of comments on service desk tickets
Cannot add Approvers on the Customer Portal
As a Service Desk Admin I would like to be able to restrict Customers from adding Agents to Requests as Participants
Allow agents to receive notification although they belong to an organization.
403 error when viewing attachments as a Customer
Stop Jira from adding participants automatically via Email
Allow customer to view their issue detail without login to Customer Portal
Allow users to add the customers directly under the Request participants
Attaching a screenshot in an issue from queue screen will refresh the browser content
Customer Able to Receive Mention Notification Even Not In Request Participant List
Required custom field won't allow sharing the request via customer portal
As an admin, I want to bulk edit customer data
Issue with customer participants not display on the customer portal
Unable to add user as Request Participant when username have capital letter
Change the customer e-mail address
When creating a ticket by email and adding request participants in 'cc', those don't get the create issue customer notification
When creating a ticket by email and adding request participants in 'cc', they don't get the create issue customer notification
Attachments added via email size displays as 0.0KB
Adding Request Participant via email or change resolution field is causing Request Language changes to Unknown
Custom fields changed by automation rule are reverting to default value on issue creation through email with participants
Bad error handling and behaviour when a request participant can (legitimately) not see the KB article in shared in a request comment
Customers are unable to share request if "Assign issue" permission is not provided
Add project permission "who can add customers to project"
JSD customers are not able to view tickets they created/participate/shared with organization
Do not add participants when JSD email is in BCC
Unsaved comments are cleared when editing a People field
Not being able to add new request participant if an inactive user exist in the request participant list
Users unable to see issues with security level configured in Service Desk Customer Portal
Ability to agents see all the requests through the customer portal
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0.3
0