Support mentions in Customer portal

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      Problem Definition

      It is currently not possible to mention users in the customer portal. Although [~username] displays the user as mentioned, but it does not notify the intended user.

      Suggested Solution

      Add the ability for customers to mention users in the customer portal

      Why this is important

      This ability would allow customers reaching the intended users and would allow faster communication

            Assignee:
            Sushant Koshy
            Reporter:
            Nabil
            Votes:
            252 Vote for this issue
            Watchers:
            149 Start watching this issue

              Created:
              Updated:
              Resolved: