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  1. Jira Service Management Cloud
  2. JSDCLOUD-288

As a customer I want to be able to mention specific people easily in comments and descriptions

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      It's possible to mention people in a comment or description, but you need to:

      1. Know the wiki markup to do it
      2. Know their username

      By entering the below this works:

      [~username]

      It would be nicer if a user selector like in JIRA could appear when typing something beginning with "@".

            Unassigned Unassigned
            dmason David Mason (Inactive)
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              Created:
              Updated:
              Resolved: