Loading...

XML

Word

Printable

UIS:
58
Support reference count:
37
Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

It's possible to mention people in a comment or description, but you need to:

By entering the below this works:

[~username]

It would be nicer if a user selector like in JIRA could appear when typing something beginning with "@".

duplicates

JSDCLOUD-1476 Unable to @mention Customer or Request Participant

is duplicated by

JSDCLOUD-289 Cannot mention user on entry form on jira service desk

JSDCLOUD-8026 Support mentions in Customer portal

is related to

JSDCLOUD-8026 Support mentions in Customer portal

JSDSERVER-288 As a customer I want to be able to mention specific people easily in comments and descriptions

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(5 mentioned in)