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  1. Jira Service Management Cloud
  2. JSDCLOUD-5598

Unsaved comments are cleared when editing a People field

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      Summary

      Unsaved comments are cleared in a JIRA Service Desk issue (Agent View) when editing any field under the People Section

      Steps to Reproduce

      1. Open a JIRA Service Desk issue (https://cloudinstance.atlassian.net/browse/AA-11
      2. Click on Click to add Comment and input a text in the comment box. Do not save
      3. Click on any field under People section (Assignee, Reporter, Request Participant)
      4. Add a user on that field

      Expected Results

      The People field should be saved and the Agent should be able to continue with the unsaved text in the comment box.

      Actual Results

      The People field is saved and the comment section is cleared.

              Unassigned Unassigned
              rmacalinao Ramon M
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                Created:
                Updated:
                Resolved: