Problem Definition

Unable to import Request Participants field using CSV import feature. For both user-facing CSV import and admin-facing CSV import features.

Suggested Solution

Allow Request Participants to be included in CSV import

Why this is important

• To correctly export/import via CSV (currently CSV export includes Request participant)
• To automate the assignment of Request Participant via CSV create issue or update issue

Workaround

Using REST API to add Request participant

• https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-issueidorkey-participant-post