Summary

Service Desk customer unable to view all requests that have been raised by other customers in the same organization if the request has an issue security level configured.

However they can still access such issues if they access it via a direct link (only if Issue Security level is given to Service Desk Customer - Portal Only Access).

Steps to Reproduce

1. Create an Issue security level which includes Administrator role and "Service Desk Portal - Customer Access"
2. Set the security level in an issue
3. Invite a new user as a service desk customer
4. Assign the service desk customer as a participant of the issue
5. As the customer, go to the Service Desk portal and select Requests -> All requests

Expected Results

Issue should be visible to the customer

Actual Results

Issue is not visible, however can be accessed with direct navigation (if customer has a direct link)