Details
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Suggestion
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Resolution: Unresolved
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7
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1
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Description
Problem Definition
Currently, there's no options to set customer permission only to let them view the request , but not able to create any ticket from Customer Portal.
Suggested Solution
Create a customer permission scheme for JIRA Service Desk project to control customer access.
Why this is important
Add flexibility to the project admin to control the customer permission.
Workaround
No workaround.