Export - CSV (All fields)
Export - CSV (Current fields)
JSDCLOUD-16176
Request Types: When removed from the Edit Screen, the Request Type Field is still editable.JSDCLOUD-14426
On Windows OS, JSM forms are always Hidden.JSDCLOUD-2353
Format of date and time fields in Customer Portal mismatches Look and FeelJSDCLOUD-18747
Error when adding additional services via "+" button on Status page componentsJSDCLOUD-18477
KB articles in Portal are in a fixed height iFrame resulting in double scroll bars on the page reducing usabilityJSDCLOUD-15448
When customers are added / removed from organizations/customer page are not reflected immediatelyJSDCLOUD-13571
FORMS Edit Form Language Translation is not functionalJSDCLOUD-18074
Automation is not fetching values when an asset custom field is updated by automation using Work Item Created TriggerJSDCLOUD-10534
The Curl examples in the REST API documentation for Jira Service Management Cloud are still using Oauth, that's deprecatedJSDCLOUD-18138
Updating 'Stakeholders'/'Service Owners' value in Services or create a new Service doesn't update Assets Services SchemaJSDCLOUD-1367
Service Desk Customer cannot view public JIRA when logged in to JIRA Service DeskJSDCLOUD-16787
Created and updated dates are incorrectly displayed in JSM Request page in Customer PortalJSDCLOUD-10451
Jira keeps asking other group members for approval even though the required number of group members have provided approvalJSDCLOUD-17848
Duplicate default customer portals on JSM helpcenterJSDCLOUD-7940
Setting Due Date with German Language results in portal requests failed to be created.JSDCLOUD-15040
Submitting the form with Assets field results in 'workspace ID:Asset ID' instead of Assets object label as value intermittentlyJSDCLOUD-16845
Searching with two backslashes (\\) in the basic filter inserts an extra double quotation mark (") in the Advanced AQL, causing the query to break and return no results.JSDCLOUD-8897
Some portal customers unable to share requests with the organization they are a member ofJSDCLOUD-16473
Sending email with embedded images in the signature to JSM mail handler will result in "Preview unavailable" error for attachments under the signature.JSDCLOUD-11916
Transitioning issues from "Any Status" to "Itself" from the queue causes an errorJSDCLOUD-18541
Alert short link opened from Slack does not route correctly in Jira AppJSDCLOUD-18231
Linked Forms paragraph fields with inconsistent save behaviorJSDCLOUD-11995
JSM Forms does not warn the user when a required field is linked to a form fieldJSDCLOUD-14906
Export HTML Report in Jira search does not show Assets objects custom field values.JSDCLOUD-18269
Change calendar 'Set view as default' appears to be reflected across projects and is not per project.JSDCLOUD-16972
Deleting a Service does not completely removes this Service from linked work itemsJSDCLOUD-9103
Approval doesn't display for issues imported by CSVJSDCLOUD-18458
Object AQL rest endpoint called too many times during servicedesk requestJSDCLOUD-18638
When a user lands on an Issue View and starts scrolling down (looking for a comment), the page scrolls to the topJSDCLOUD-18717
Select field (single choice) can't be cleared in the portalJSDCLOUD-18745
Checking the status of a form on the JSM customer portal results in the status failing to translate into the expected language (e.g., German).JSDCLOUD-18726
Issue with searching using issue-key on the portal search on the requests page/servicedesk/customer/user/requests?filter=JSDCLOUD-18743
No validation when hiding Description for email request type causes failuresJSDCLOUD-18730
Portal only customers page in admin hub incorrectly shows JSM inactive banner for site adminsJSDCLOUD-18386
Approvers intermittently lose access to requests on customer portalJSDCLOUD-18738
Assets External Importer converts text value to octal integerJSDCLOUD-18736
Automation rule in Conversation flow in the Virtual agentJSDCLOUD-18131
Slack incident channels always add original on-call user instead of current on-call when team is a responderJSDCLOUD-18722
Exporting Operations Audit logs are missing "Level" columnJSDCLOUD-17559
JSM Agent users can't see/edit their drafts on the JSM knowledge base pageJSDCLOUD-15468
Request types that have a default value for the Parent field, will prevent users from creating issues if they don't have access to the issue selected as a Parent.JSDCLOUD-15690
Old Field References Lost in Jira Form UI After Applying a New Custom Field ContextJSDCLOUD-9625
The JSM REST API allows the request creation with RequestIds not associated with the ServiceDeskIdJSDCLOUD-13180
Adding Approver for Status in Request type Workflow, when Approver is of User Picker type, throws "Already exists. Try another name." errorJSDCLOUD-5808
Customer made Workflows transitions aren't translated.JSDCLOUD-17870
Allow search filtering by these attributes (field context/Assets) with large data set results in 500 when filtered attribute is of type UserJSDCLOUD-12863
Unable to process jira generated images from incoming emailsJSDCLOUD-12640
Fields configured as required in are still visible in the ticket customer portal view but are not available while creating the ticket in PortalJSDCLOUD-18721
Change Request approval audit logs do not log user information consistentlyJSDCLOUD-18729
JSM portal request creation fails with hidden validation error when default value of non-portal custom field is invalid/inactive
{"errorMessages":["jqlTooComplex"],"errors":{}}
[{"id":-1,"name":"My open issues","jql":"assignee = currentUser() AND resolution = Unresolved order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-2,"name":"Reported by me","jql":"reporter = currentUser() order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":true},{"id":-4,"name":"All issues","jql":"order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-5,"name":"Open issues","jql":"resolution = Unresolved order by priority DESC,updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-9,"name":"Done issues","jql":"statusCategory = Done order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-3,"name":"Viewed recently","jql":"issuekey in issueHistory() order by lastViewed DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-6,"name":"Created recently","jql":"created >= -1w order by created DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-7,"name":"Resolved recently","jql":"resolutiondate >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false},{"id":-8,"name":"Updated recently","jql":"updated >= -1w order by updated DESC","isSystem":true,"sharePermissions":[],"requiresLogin":false}]
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