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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Assets - Automation
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None
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2
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Severity 3 - Minor
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13
Issue Summary
If an automation rule is triggered by the “work item created” event and attempts to use the value of a custom field that was updated by Automation, it is unable to retrieve that value.
Steps to Reproduce
- Create two simple automation rules with Work Item created trigger
- First rule should update an Asset custom field
- Second rule should print the value of the asset custom field updated by the first rule
- Check the log action of second rule where the value is not printed/fetched
Expected Results
Automation is able to retrieve values updated by Automation
Actual Results
Automation is not logging the value
Workaround
Use Field value changed trigger which works as expected.