Submitting the form with Assets field results in 'workspace ID:Asset ID' instead of Assets object label as value intermittently

XMLWordPrintable

    • 7
    • Severity 3 - Minor
    • 20

      Issue Summary

      Submitting the form with Assets field results in 'workspace ID:Asset ID' instead of Assets object label as value intermittently

      Steps to Reproduce

      1. Create a Form and add a field & link it to the Assets custom field.
      2. Raise a ticket from portal and populate the Assets field in the forms.
      3. Once the form is submitted, Assets field displays 'workspace ID:Asset ID' instead of Assets label as value in the field.

      As the issue is happening intermittently, it is difficult to reproduce.

      Expected Results

      Assets object label should be displayed as the value of the Assets field in the Forms.

      Actual Results

      The Asset field in the form displays value as 'workspace ID:Asset object ID'.

      Workaround

      At the moment, resubmitting the form fixes the issue.

              Assignee:
              Lee Wang
              Reporter:
              Anchal Chopra
              Votes:
              8 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated: