Jira keeps asking other group members for approval even though the required number of group members have provided approval

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Medium
    • Component/s: Approvals
    • None
    • 13
    • Severity 3 - Minor
    • 3

      Issue Summary

      Jira keeps asking other group members for approval even though the required number of group members have provided approval

      Steps to Reproduce

      1. Create a multi-group picker custom field and
      2. Configure approval on this multi-group picker field to require 1 approval per group
      3. Add 
        • userA,userB to group G1
        • userC to group G2
      4. Create a ticket with the groups G1 and G2 as approver groups
      5. As userA approve the ticket. We now only require 1 approval from G2 group members now
      6. Login as userB and view the ticket

      Expected Results

      The ticket should no longer ask the userB for approval because the userA provided the necessary approval from G1

      Actual Results

      The ticket is still asking for approval from userC part of G2

      Workaround

      There is no workaround at this time

            Assignee:
            Unassigned
            Reporter:
            Swati Kahol (Inactive)
            Votes:
            44 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated: