JSM Forms does not warn the user when a required field is linked to a form field

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    • 3
    • Severity 2 - Major
    • 25

      Issue Summary

      When you have a conditional form field linked to a system/required field to your forms you will be obligated to mark/fill up the form, otherwise the ticket won't be created in the portal.

      Steps to Reproduce

      Link a conditional form field to a system/required field to your forms.

      Try to create a ticket without

      Expected Results

      Warn the user(via pop-up) that they are linking the form field to a required field.

      Actual Results

      There's no warning/message notifying the user that they linked the form field to a required field.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.
      A possible solution to avoid this behavior is not link a form field to a required field.

              Assignee:
              Unassigned
              Reporter:
              Charles Trilha (Inactive)
              Votes:
              14 Vote for this issue
              Watchers:
              17 Start watching this issue

                Created:
                Updated: