Details
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Bug
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Resolution: Unresolved
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Low
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11
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Severity 3 - Minor
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21
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Description
Problem Definition
During the creation of a request in the Customer Portal, the displayed format for Date and Time fields does not respect the Look and Feel configuration.
Quick Note: The format of Date and Time fields after the request creation (when viewing the request in the Customer Portal), can be set in Jira Setting > General Configuration > Advanced Settings. (https://<instance>.atlassian.net/secure/admin/AdvancedApplicationProperties.jspa)
Steps to reproduce
- Go to Jira Setting > Look and Feel. (https://<instance>.atlassian.net/secure/admin/LookAndFeel!default.jspa)
- Under Date / time formats, update the Day/Month/Year or Complete Date/Time Formats configuration
- Display Due Date field for Customer Portal
- Start to create a request in the Customer Portal and select a Due Date.
Expected result
The Date format displayed during the request creation in the Customer Portal will match the Look and Feel configuration set
Actual Results
The Date format displayed during the request creation in the Customer Portal does not match with the Look and Feel format set
Attachments
Issue Links
- is related to
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JSDSERVER-2353 As a customer , JIRA Service Desk Customer Portal displayed Date format as per configured in JIRA
- Gathering Interest
- mentioned in
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