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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Customer Portal - Requests
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None
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1
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Severity 3 - Minor
Issue Summary
When searching with issue key on the portal search on the requests page: https://instanceurl.atlassian.net/servicedesk/customer/user/requests?filter=
Steps to Reproduce
- login into the servicedesk portal.
- Click on profile icon -> Requests.
- Search for an issue key
- Now search for another issue key
- Notice that both the issue keys would appear in the result
Expected Results
It must only return the issue key that was searched.
Actual Results
It returns both the issue keys that were searched.
Workaround
https://instanceurl.atlassian.net/servicedesk/customer/user/requests?filter=proj-123 if the issue key is updated directly in the URL after filter the correct issue key is searched.