Hello 01d943550371, have you tried the "remember" check box on the login dialogue? If you did, you do not have to enter the email, you only have to press "next".
The Atlassian login for "fresh users" goes over 2 steps:
- First the user is authorized against the SSO server defined by the company that owns the email address. The Atlassian account is used for multiple site URLs and you can check your profile without accessing any site.
Here, Atlassian needs to know the email address of the user. If user was logged in before, Atlassian can remember the email address.
- In a second step, when users accesses the site URL, the ORG of the site can define if they want another check. There, you can use your own SSO server (in the "Externals" setting under Security in the admin gui). At that time user has already done the login of step 1.
This means that if I have users with an email address not from my domain (e.g. some supplier), they have to do 2 SSOs: First in their own company, then in our SSO.
This 2 steps come from the fact that Atlassian accounts are independent from any site. If you allow only users with email from your own claimed domains, step 1 and step 2 are combined.
As special case, there could be a solution if you have not allowed such "external email addresses" on your site and you have SSO enabled for your claimed domains.
But most users complain that they have to "enter" their email address - if they just set the "remember" checkbox, it would be just a click. That solution is good enough for me, and it was rolled out some months ago.
Hello 01d943550371, have you tried the "remember" check box on the login dialogue? If you did, you do not have to enter the email, you only have to press "next".
The Atlassian login for "fresh users" goes over 2 steps:
Here, Atlassian needs to know the email address of the user. If user was logged in before, Atlassian can remember the email address.
This means that if I have users with an email address not from my domain (e.g. some supplier), they have to do 2 SSOs: First in their own company, then in our SSO.
This 2 steps come from the fact that Atlassian accounts are independent from any site. If you allow only users with email from your own claimed domains, step 1 and step 2 are combined.
As special case, there could be a solution if you have not allowed such "external email addresses" on your site and you have SSO enabled for your claimed domains.
But most users complain that they have to "enter" their email address - if they just set the "remember" checkbox, it would be just a click. That solution is good enough for me, and it was rolled out some months ago.