Problem Definition

When a managed account has SAML SSO enforced, users can enter their email into the Atlassian login prompt and be sent to their identity provider. When users are sent to their configured Azure AD instance, they must re-enter their email on the Azure AD side as well.

Suggested Solution

When the user is redirected to their Azure AD login portal, pre-fill the email address that was entered in on the Atlassian side. Also, pre-fill the email address in the Atlassian login prompt.

Why this is important

This saves user's time. Currently, they must enter their email address twice.

Workaround

There is no workaround at the moment. Users must enter their email twice.