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Suggestion
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Resolution: Duplicate
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None
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1
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Problem Definition
Skip the login page (https://id.atlassian.com/xxxx) if the user already has an existing IDP session open while logging through SSO to the Atlassian cloud.
As per the current workflow, if the user tries to log in to the Atlassian cloud site (when there is an existing session with the IDP), the user needs to follow the below steps:
- Go to Atlassian cloud URL - https://atalssiansite.atlassian.net
- The user will be redirected from the https://atalssiansite.atlassian.net to https://id.atlassian.com login page
- Enter email and click on Continue
- Next, the user will automatically login to the Atlassian cloud site as there is an existing IDP session
Suggested Solution
If the user already has a valid session with the IDP, skip the step where the user enters the email address on the https://id.atlassian.com page to log in to the Atlassian cloud site.
With this, the login flow will be as below:
- The user has an existing session with IDP
- Go to the Atlassian cloud site - https://atalssiansite.atlassian.net
- User will be automatically logged into the Atlassian cloud site using the existing IDP session
Why this is important
This feature will remove the requirement of entering the user's email address on the login page and it will be directly taken from the existing IDP session for smooth SSO login.
Workarounds
As of now, there is no workaround for this login flow but the users can use the IDP-initiated login flow for login to Atlassian cloud site.
- duplicates
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ACCESS-1609 Allow automatically redirected to SSO provider when logging into a site
- In Progress