We are an enterprise sized organization. We provide services to similar enterprise sized organizations. We would like to cooperate with them in Jira for ticketing.
Currently we cannot have SSO setup for our different customers, as one IDP has to be chosen for all external users.
If we setup SSO, and even one of our customer is unable / unwilling to use it, we cannot onboard them to JIRA.
Atlassian advertise its products with huge efficiency gain. If we cannot use Federated Identity Management and manually has to manage hundreds of users, we won't see any gain. This functionality is not adequate on enterprise level.
For each IDP we should be able to set SSO / OTP separately or a setting that the SSO is provided by the IDP the user is provisioned from.
Similar to others, we have 400 external users, each with different IDP's(Entra, Google, none) so I need the ability to push certain external users to a policy that they can utilize and the rest into OTP. If I'm forced to choose I currently only can setup OTP. This needs action.