Problem Definition

As we don't currently support the renaming of groups via SCIM (ACCESS-800), if a synced group's name is updated in a customer's identity provider, the organization administrators need to delete the synced group in Atlassian, then re-sync it from their identity provider in order to update its name in Atlassian.

The groups that are synced via SCIM user provisioning can be found on the synced groups page in the identity provider directory.

• [https://admin.atlassian.com/o/[organizationId]/idp/[idpId]/groups]

However, the results on this page are unsorted and don't currently include any sorting or searching mechanism, so locating a specific synced group in the Atlassian UI to delete it can be a hassle.

Suggested Solution

Add a search dialog box on the synced groups page for an identity provider directory to allow administrators to filter the list of synced groups by name.

If feasible, also add the ability to sort the list of groups alphabetically by name or by the number of synced users.

Why this is important

For organizations with more than 20 synced groups, admins must manually review each page to locate a specific group. For organizations with hundreds or thousands of synced groups — which is common for enterprise customers — this manual search process is not scalable.

Adding a search option for the synced groups page would vastly improve its usability and aid in the discovery of specific synced groups.

Adding the ability to sort the synced groups would allow for easier discovery of specific synced groups which are unused or may otherwise need to be deleted.