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Suggestion
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Resolution: Unresolved
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15
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User Problem
Org Admins want to manage the number of users and their license seats, and having Last authenticated is essential to better manage users in one's organization.
Currently, users often use the Last Active values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.
ID-8132: Managed account last activity date for Trello users without product access- JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)
- JSDCLOUD-9979 Last Activity date not updated for users with only site access
This behavior is affecting especially those who are automating the process.
Suggested Solutions
- ability to show or export(csv) "Last Authenticated" in User/Managed user page.
Current Workarounds
No way to obtain the Last authenticated information
API is also requested: https://jira.atlassian.com/browse/ACCESS-1682
- relates to
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ACCESS-1682 Add Last Authenticated in the User’s last active dates API
- Gathering Interest
- mentioned in
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