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  1. Admin Experience
  2. AX-722

Add Last Authenticated in the User’s last active dates API

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      User Problem

      Org Admins want to manage the number of users and their license seats, and having Last authenticated key and value in the last active dates API is essential to better manage users in one's organisation.

      Currently, users often use the Last Active values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.

      • ID-8132: Managed account last activity date for Trello users without product access
      • JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)

      This behaviour is affecting especially those who are automating the process.

      Suggested Solutions

      1. Call the User’s last active dates API
        User’s last active dates
      2. The result contains an additional Last authenticated key and value

      Current Workarounds

      No way to obtain the Last authenticated information

            [AX-722] Add Last Authenticated in the User’s last active dates API

            Rodrigo B. made changes -
            Description Original: N/A New: h3. User Problem

            Org Admins want to manage the number of users and their license seats, and having *Last authenticated* key and value in the last active dates API is essential to better manage users in one's organisation.

            Currently, users often use the *Last Active* values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.
             * ID-8132: Managed account last activity date for Trello users without product access
             * JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)

            This behaviour is affecting especially those who are automating the process.
            h3. Suggested Solutions
            # Call the *User’s last active dates* API
            [User’s last active dates|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-last-active-dates-get]
            # The result contains an additional *Last authenticated* key and value

            h3. Current Workarounds
            No way to obtain the *Last authenticated* information
            Rodrigo B. made changes -
            Component/s Original: A Temporary Component [ 80030 ]
            Rodrigo B. made changes -
            Component/s Original: User Sync - Managed Accounts [ 53198 ]
            Component/s Original: Admin API tokens/keys [ 54490 ]
            Component/s New: A Temporary Component [ 80030 ]
            Component/s New: Org Management - Cloud Admin API keys [ 80136 ]
            Key Original: ACCESS-1682 New: AX-722
            Support reference count Original: 13
            Description Original: h3. User Problem

            Org Admins want to manage the number of users and their license seats, and having *Last authenticated* key and value in the last active dates API is essential to better manage users in one's organisation.

            Currently, users often use the *Last Active* values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.
             * ID-8132: Managed account last activity date for Trello users without product access
             * JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)

            This behaviour is affecting especially those who are automating the process.
            h3. Suggested Solutions
            # Call the *User’s last active dates* API
            [User’s last active dates|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-last-active-dates-get]
            # The result contains an additional *Last authenticated* key and value

            h3. Current Workarounds
            No way to obtain the *Last authenticated* information
            New: N/A
            Project Original: Atlassian Guard [ 18910 ] New: Admin Experience [ 24210 ]
            SET Analytics Bot made changes -
            Support reference count Original: 12 New: 13
            SET Analytics Bot made changes -
            Support reference count Original: 10 New: 12
            SET Analytics Bot made changes -
            Support reference count Original: 9 New: 10
            SET Analytics Bot made changes -
            Support reference count Original: 8 New: 9
            SET Analytics Bot made changes -
            Support reference count Original: 7 New: 8
            phani made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 942130 ]
            Cole Norman made changes -
            Labels New: guard-s7

              Unassigned Unassigned
              a9811fcf7424 Kaz Nobutani
              Votes:
              3 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: