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Suggestion
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Resolution: Unresolved
User Problem
Org Admins want to manage the number of users and their license seats, and having Last authenticated key and value in the last active dates API is essential to better manage users in one's organisation.
Currently, users often use the Last Active values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations.
ID-8132: Managed account last activity date for Trello users without product access- JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers)
This behaviour is affecting especially those who are automating the process.
Suggested Solutions
- Call the User’s last active dates API
User’s last active dates - The result contains an additional Last authenticated key and value
Current Workarounds
No way to obtain the Last authenticated information
- is related to
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ACCESS-1831 Ability to export/display Last Authenticated date to the User’s last active dates
- Gathering Interest
- mentioned in
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Page Failed to load
[AX-722] Add Last Authenticated in the User’s last active dates API
Description | Original: N/A |
New:
h3. User Problem
Org Admins want to manage the number of users and their license seats, and having *Last authenticated* key and value in the last active dates API is essential to better manage users in one's organisation. Currently, users often use the *Last Active* values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations. * * JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers) This behaviour is affecting especially those who are automating the process. h3. Suggested Solutions # Call the *User’s last active dates* API [User’s last active dates|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-last-active-dates-get] # The result contains an additional *Last authenticated* key and value h3. Current Workarounds No way to obtain the *Last authenticated* information |
Component/s | Original: A Temporary Component [ 80030 ] |
Component/s | Original: User Sync - Managed Accounts [ 53198 ] | |
Component/s | Original: Admin API tokens/keys [ 54490 ] | |
Component/s | New: A Temporary Component [ 80030 ] | |
Component/s | New: Org Management - Cloud Admin API keys [ 80136 ] | |
Key | Original: ACCESS-1682 | New: AX-722 |
Support reference count | Original: 13 | |
Description |
Original:
h3. User Problem
Org Admins want to manage the number of users and their license seats, and having *Last authenticated* key and value in the last active dates API is essential to better manage users in one's organisation. Currently, users often use the *Last Active* values of each product to judge whether to deactivate/revoke access from them. However, this value is not always accurate for some products under certain situations. * * JSDCLOUD-10148: Enable "Last seen on" activity for Atlassian accounts with only site access(JSM customers) This behaviour is affecting especially those who are automating the process. h3. Suggested Solutions # Call the *User’s last active dates* API [User’s last active dates|https://developer.atlassian.com/cloud/admin/organization/rest/api-group-directory/#api-v1-orgs-orgid-directory-users-accountid-last-active-dates-get] # The result contains an additional *Last authenticated* key and value h3. Current Workarounds No way to obtain the *Last authenticated* information |
New: N/A |
Project | Original: Atlassian Guard [ 18910 ] | New: Admin Experience [ 24210 ] |
Support reference count | Original: 12 | New: 13 |
Support reference count | Original: 10 | New: 12 |
Support reference count | Original: 9 | New: 10 |
Support reference count | Original: 8 | New: 9 |
Support reference count | Original: 7 | New: 8 |
Remote Link | New: This issue links to "Page (Confluence)" [ 942130 ] |
Labels | New: guard-s7 |