Details
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Suggestion
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Resolution: Unresolved
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None
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112
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Description
Problem Summary
Currently, the "Last seen on" date accounts for licensed users accessing Jira. Many users with site-only access & no product access use the JSM portal to create/update the tickets.
Therefore, without the "Last seen on" activity for these users, it is difficult for admins to track their activity
Suggestion Solution
When a customer with an Atlassian account uses the portal to log/update issues, update the Last seen on date to allow admins to track activity.
Attachments
Issue Links
- duplicates
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JSDCLOUD-9979 Last Activity date not updated for users with only site access
- Future Consideration