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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.

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  1. Suggestion
    JSDSERVER-3697Force customers to only use the Customer Portal to create issues
  2. Suggestion
    JSDSERVER-5117Suppress false warning messages about time metric not associated with any service desk project
  3. Suggestion
    JSDSERVER-5256Allow sharing request to organization via JSD REST API
  4. Suggestion
    JSDSERVER-5506Restricted comments for Approvers
  5. Suggestion
    JSDSERVER-6163Prevent Service Desk agent to add anyone in "Request Participant"
  6. Suggestion
    JSDSERVER-6439Have Jira Service Desk Server look and feel like cloud version.
  7. Suggestion
    JSDSERVER-7394Add ability to see more object attributes on customer portal
  8. Suggestion
    JSDSERVER-7739Possible to set default objects to be shown not only the first 25
  9. Suggestion
    JSDSERVER-7832IQL Filter to Swatch in History
  10. Suggestion
    JSDSERVER-8064Copy of Import Configurations
  11. Suggestion
    JSDSERVER-8529Attributes permission
  12. Suggestion
    JSDSERVER-12160Allow option in Assets SCCM Integration plugin to connect using windows authentication
  13. Suggestion
    JSDSERVER-12415Ability to select custom date range on the Gadgets.
  14. Suggestion
    JSDSERVER-16110Ability to pre-fill the select list fields based on it's values than value IDs
  15. Suggestion
    JSDSERVER-636Add the ability to search all text fields of a request on Service Desk
  16. Suggestion
    JSDSERVER-2037As a Service Desk Administrator, I would like to be able to view all users that came from JIRA
  17. Suggestion
    JSDSERVER-2116n:1 relation for Service Desk: multiple projects, one Service Desk
  18. Suggestion
    JSDSERVER-2188Allow for history on Service Desk reports to go back further than a year.
  19. Suggestion
    JSDSERVER-2267Customize search results with a knowledge base
  20. Suggestion
    JSDSERVER-2323Send full request via mail notification
  21. Suggestion
    JSDSERVER-2362Attachments in Customer Portal visible at the sidebar
  22. Suggestion
    JSDSERVER-4445Ability to hide Create button based on project or signed in users group
  23. Suggestion
    JSDSERVER-7633Placeholders for Cascade List Customfield
  24. Suggestion
    JSDSERVER-8660Insight Azure Integration - Allow additional attributes to be fetched such as 'LastDirSyncTime'
  25. Suggestion
    JSDSERVER-10808Options to use IP address or SysDescr (OID 1.3.6.1.2.1.1.1.0) as the hostname in Insight Discovery SNMP scans
  26. Suggestion
    JSDSERVER-10919"Define who can view knowledge base articles" should be restricted to System administrator
  27. Suggestion
    JSDSERVER-11213Find and fix corrupted Insight objects from the UI, or improve Insight indexing process
  28. Suggestion
    JSDSERVER-12508Add the ability to control public comments permissions
  29. Suggestion
    JSDSERVER-1700When Raise Request on behalf of customer from JIRA and change request type a notification should be sent
  30. Suggestion
    JSDSERVER-4531Add groups as a configurable entity for Approvals
  31. Suggestion
    JSDSERVER-7337Warning message / Log entry when Executing User of an Automation Rule does not have sufficient Permissions
  32. Suggestion
    JSDSERVER-7438Linking the Import Configuration name to the Import Configuration ID in the UI
  33. Suggestion
    JSDSERVER-7771Apply Insight logging level on Jira Startup.
  34. Suggestion
    JSDSERVER-8445implement a way to show Attributes of referenced Objects in a Filter in Insight
  35. Suggestion
    JSDSERVER-8522As an admin, I would like to be able to restrict access to creating new reports in Insight
  36. Suggestion
    JSDSERVER-8608JSD Customer Portal Fields
  37. Suggestion
    JSDSERVER-10913Improve the behavior and user experience of custom fields' context change
  38. Suggestion
    JSDSERVER-10979Counter for workflow status
  39. Suggestion
    JSDSERVER-11221Improve Object Type page layout UI behaviour to list more attributes for right panel widgets
  40. Suggestion
    JSDSERVER-11262Forced Insight reindex after user anonymisation
  41. Suggestion
    JSDSERVER-12112No REST API Endpoint to import the ics files
  42. Suggestion
    JSDSERVER-12454Assets Generic schemas/template with inherited relationship
  43. Suggestion
    JSDSERVER-13502Allow Jira to have multiple Mail Channels with the same email address when reading from different folders
  44. Suggestion
    JSDSERVER-14413Assets integration - import the Confluence environment
  45. Suggestion
    JSDSERVER-14682Prevent users login to Jira unless Dialog box acknowledged like Jira Align
  46. Suggestion
    JSDSERVER-15184Manage versions should have separate permission levels
  47. Suggestion
    JSDSERVER-15491Add the ability to display custom fields and other system field to the request page
  48. Suggestion
    JSDSERVER-868Include Domain Level Restrictions for Service Desk Public Signup
  49. Suggestion
    JSDSERVER-7400ImportConfiguration: Update missing Attributes and Object Types
  50. Suggestion
    JSDSERVER-7525Improve Insight custom fields for JSD
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