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  1. Jira Service Management Data Center
  2. JSDSERVER-2362

Attachments in Customer Portal visible at the sidebar

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      It would be nice if all the attachments of an Issue are displayed at the sidebar in the Customer Portal, maybe as a list. So the customer would be able to see quickly all the attachments. It would also be good if he has the possibility to download all the attachments as a zip-file.

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          relates to

          Suggestion - JSDSERVER-610 Make it easier for Service Desk team members to attach customer-visible files to a ticket

          • Closed

          Suggestion - JSDCLOUD-2362 Attachments in Customer Portal visible at the sidebar

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              Unassigned Unassigned
              14882172d75c Michael Hönes
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                Updated:

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