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  1. JIRA Service Desk Server
  2. JSDSERVER-4445

Ability to hide Create button based on project or signed in users group

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    Details

    • Type: Suggestion
    • Status: Gathering Interest (View Workflow)
    • Resolution: Unresolved
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • UIS:
      17
    • Support reference count:
      7
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      We have a project in which we want people to create issue via the Service Desk portal however the big Create button can't be hidden so this is always in peoples face which causes them to open tickets via Jira Core which breaks workflows. Another option would be to redirect the Create button to Service desk.

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              Assignee:
              Unassigned
              Reporter:
              kbecker1589845484 Ken Becker
              Votes:
              26 Vote for this issue
              Watchers:
              14 Start watching this issue

                Dates

                Created:
                Updated: