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Suggestion
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Resolution: Unresolved
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5
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18
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NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
We have a project in which we want people to create issue via the Service Desk portal however the big Create button can't be hidden so this is always in peoples face which causes them to open tickets via Jira Core which breaks workflows. Another option would be to redirect the Create button to Service desk.
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JSDCLOUD-4445 Ability to hide Create button based on project or signed in users group
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Hi Richard Crampton, I just added ProCreate for Jira Service Desk but I can't configure it. I'm very grateful if you could give me the detail guide for your apps. Because my problem is "Only allow users create issue through Customer portal, not allow create issue at Create Button in the JIRA interface". Many thanks for you.