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Suggestion
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Resolution: Unresolved
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87
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59
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
We have a project in which we want people to create issue via the Service Desk portal however the big Create button can't be hidden so this is always in peoples face which causes them to open tickets via Jira Core which breaks workflows. Another option would be to redirect the Create button to Service desk.
- is duplicated by
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JSDCLOUD-9610 Ability to Show/Hide the Create button on top
- Closed
- is related to
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JSDSERVER-4445 Ability to hide Create button based on project or signed in users group
- Gathering Interest
Form Name |
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308556b7edb5 You can use that particular keyword and use as not to send email or auto delete in Automation. In my organization, after lot of struggle our Jira Admins created a different flow in that so that whenever user clicks that button it shows an error.
I would have attached image for better understanding but unfortunately, I am not able to attach image anymore.
I would have helped you better for get going. Sorry.