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  1. Jira Service Management Cloud
  2. JSDCLOUD-9610

Ability to Show/Hide the Create button on top

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      Problem Statement

      The customer is facing inconvenience as the users on the site are using the Create button on the top instead of the Raise a request button in the sidebar. As a result of this, the creation process is not going through the project request type process on the portal. Because of this, the ticket is not correctly configured to be shown on the portal of that project (to the customer).

      Suggested Resolution

      The option for the site admin to show or hide the Create button on top.

       

            [JSDCLOUD-9610] Ability to Show/Hide the Create button on top

            Samriddhi Saumya added a comment -

            Hi Everyone,

            Thank you for your feedback on this feature. We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-4445 which has received more traction. You can follow the ticket there as the source of truth.

            Thank you again for your feedback!

            Samriddhi Saumya

            Jira Service Management Cloud team

            Samriddhi Saumya added a comment - Hi Everyone, Thank you for your feedback on this feature. We are marking this issue as closed because it is a duplicate of  https://jira.atlassian.com/browse/JSDCLOUD-4445 which has received more traction. You can follow the ticket there as the source of truth. Thank you again for your feedback! Samriddhi Saumya Jira Service Management Cloud team

              Unassigned Unassigned
              3033da771e98 Ashutosh Sharma
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                Created:
                Updated:
                Resolved: