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  1. Suggestion
    JIRAALIGN-8387After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears for all JA work items associated in the focus area and goals before decommissioning
  2. Suggestion
    JIRAALIGN-6544Report for Milestones
  3. Suggestion
    JIRAALIGN-8404Ability to Control for User Data Pull button in Jira Align
  4. Suggestion
    JIRAALIGN-5474Jira Align - Support for multi-tab use
  5. Suggestion
    JIRAALIGN-5657Add toggle to NOT automatically update feature state when story state is updated
  6. Suggestion
    JIRAALIGN-8407SSO - ability bound the Sign Url to the default Identity Provider (Using multiple)
  7. Suggestion
    JIRAALIGN-8408Team Grid - Filtering by Program shows Portfolio and Solutions
  8. Suggestion
    JIRAALIGN-8409Jira Connector: Add the sync of the "Why? Details" field for Stories
  9. Suggestion
    JIRAALIGN-8412Show Milestones in Program Board
  10. Suggestion
    JIRAALIGN-8386Tasks: Add Timeline report of Tasks
  11. Suggestion
    JIRAALIGN-8379Audit log record: Add identifier for Jira connector's service account
  12. Suggestion
    JIRAALIGN-7494Enhancement Request - Improve Custom Hierarchies Permission Settings
  13. Suggestion
    JIRAALIGN-7762New OKR Experience: Streamlining Work Item Association for creating objective
  14. Suggestion
    JIRAALIGN-8405Request to have a message in the Portfolio creation tab reminding users to link Portfolios to Programs in order to see the Portfolio in the Team Hierarchy dropdown
  15. Suggestion
    JIRAALIGN-8406Update the Create Portfolios help article to remind users to link at least one Program to the Portfolio to view it in the Teams Hierarchy navigation
  16. Suggestion
    JIRAALIGN-8393Jira Align API: add endpoint to "/DetailsPanelsSettings"
  17. Suggestion
    JIRAALIGN-6620Help Jira Align - Jira integration setup document - > Add a warning of impact note Pull Jira user data area
  18. Suggestion
    JIRAALIGN-6681Enhancement Request on Jira Align Overall Filtering Design
  19. Suggestion
    JIRAALIGN-6774Connector - Pull Jira User data should have a confirmation dialog box after hitting User data pull button
  20. Suggestion
    JIRAALIGN-7628Display External ID for linked Features or Stories in Release Vehicles
  21. Suggestion
    JIRAALIGN-7822Moving Story to In Progress, automatically moves the Feature to In Progress causing governance issues
  22. Suggestion
    JIRAALIGN-8085Enhance Jira Align connector log message - issue type is invalid
  23. Suggestion
    JIRAALIGN-8381Ability to link existing Objectives from Themes
  24. Suggestion
    JIRAALIGN-8399Feature details panel: Show both External and Internal ID of child Stories
  25. Suggestion
    JIRAALIGN-8403Clarity on Investment Vs Spend Report calculations
  26. Suggestion
    JIRAALIGN-6707Missing "Not Equal" operator for many parameters in the "Apply Filters" button for all work items
  27. Suggestion
    JIRAALIGN-5410Include all fields related to a Work Item in an Export for external reporting purposes.
  28. Suggestion
    JIRAALIGN-5445Jira Align Program Features: Add contributing teams to Features
  29. Suggestion
    JIRAALIGN-8366New Objective Experience - Tab key does not keep date saved
  30. Suggestion
    JIRAALIGN-8397To have more options on state mapping for Tasks
  31. Suggestion
    JIRAALIGN-6623Synchronize Jira Align Epics with Jira Initiatives
  32. Suggestion
    JIRAALIGN-8118Roadmap settings: Add Process Step to the Custom Columns
  33. Suggestion
    JIRAALIGN-8394Objectives - Audit Log for Epic removal is inconsistent
  34. Suggestion
    JIRAALIGN-8190To remove the Theme toggle from the Platform Terminology > Customize Pyramid Display page
  35. Suggestion
    JIRAALIGN-7623Ability to add custom fields to a user record
  36. Suggestion
    JIRAALIGN-8388New Team Hierarchy Menu - Enable Solution layer should not be a requirement to use the new menu
  37. Suggestion
    JIRAALIGN-8390Display the contact information reported in the Owner column of the OKR Hub grid as text
  38. Suggestion
    JIRAALIGN-4791Objectives details panel - New Experience - It's not possible to create new child Features
  39. Suggestion
    JIRAALIGN-8361Addition of 'Process Step' in Group By Dropdown for Live Roadmap
  40. Suggestion
    JIRAALIGN-6119Regarding task create when the story has time logged in Jira
  41. Suggestion
    JIRAALIGN-8384Ability to sync Themes between Jira Align and Jira
  42. Suggestion
    JIRAALIGN-8385Objectives - Hide "Anchor Sprint" dropdown when Kanban Team is selected
  43. Suggestion
    JIRAALIGN-6062Customise Feature Type
  44. Suggestion
    JIRAALIGN-8168ADO Connector - Support for Microsoft Entra OAuth
  45. Suggestion
    JIRAALIGN-5630Team Level Risks
  46. Suggestion
    JIRAALIGN-6517Unify Mass / Bulk Operations User Experience Across The Product
  47. Suggestion
    JIRAALIGN-6696Increase the ability to mass move / change items
  48. Suggestion
    JIRAALIGN-8382Allow mass edit on the Story grid or remove mass edit option completely
  49. Suggestion
    JIRAALIGN-8383To have Auto save option on features in Jira Align
  50. Suggestion
    JIRAALIGN-7389Increase the number of Custom Fields available in an instance
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  1. Jira Align
  2. JIRAALIGN-8387

After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears for all JA work items associated in the focus area and goals before decommissioning

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Focus - Early Access
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.

      Prerequisites:

      • One Focus instance (Focus1)
      • Two JA instances (JA1 and JA2)
      • Focus instance integrated with the first JA instance Focus1 <-> JA1

      Steps to reproduce

      1. Add Jira Align work items to Focus Areas on the Focus instance Focus1
      2. Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
      3. Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
      4. Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
      5. Navigate to a Focus area where Jira Align work items have been added
        Result:
        The work items (from JA1) links appear as 'Restricted work item'
      6. Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
        Result: The new work items (from JA2) link appears as 'Restricted work item'
      7. Navigate to a Goal/Objective/OKR where Jira Align work items have been added
        Result: The work items (from JA1) links appear as 'Restricted work item'
      8. Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
        Result: The link appears correctly added:

        Once you refresh the page, the link appears as 'Restricted work item'

      Expected behavior

      The focus area and goals are cleaned from the 'Restricted work item' and when adding a new JA work item, it is added with succeed and not 'Restricted work item' is showed.

      Workaround:

      • Create a new Focus Area
      • Add a new Jira Align work item to the new Focus Area (and de facto, where work items have never been associated before)
        Result: The Jira Align work item links display correctly
      • Create a new Goal
      • Add a new Jira Align work item to the new Goals (and de facto, where work items have never been associated before)
        Result: The Jira Align work item links display correctly even after a refresh of the page.

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        1. image-2025-07-08-10-46-44-205.png
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          197 kB
          08/Jul/2025 8:46 AM
        2. image-2025-07-08-10-47-18-757.png
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          08/Jul/2025 8:47 AM
        3. image-2025-07-08-10-47-55-621.png
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          08/Jul/2025 8:47 AM
        4. image-2025-07-08-10-48-30-225.png
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          08/Jul/2025 8:48 AM
        5. image-2025-07-08-10-49-23-366.png
          image-2025-07-08-10-49-23-366.png
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          08/Jul/2025 8:49 AM
        6. image-2025-07-08-11-06-49-423.png
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          08/Jul/2025 9:06 AM
        7. image-2025-07-08-11-07-26-430.png
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          221 kB
          08/Jul/2025 9:07 AM

        is related to

        STRAT-435 Loading...

        mentioned in

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              SET Analytics Bot made changes - 4 hours ago
              Support reference count Original: 1 New: 2
              Federica Marchetti made changes - 6 days ago
              Remote Link New: This issue links to "Page (Confluence)" [ 1040687 ]
              Federica Marchetti made changes - 6 days ago
              Remote Link Original: This issue links to "Page (Confluence)" [ 1040679 ]
              Federica Marchetti made changes - 6 days ago
              Remote Link New: This issue links to "Page (Confluence)" [ 1040679 ]
              Federica Marchetti made changes - 6 days ago
              Summary Original: After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears for all JA work items in the focus area and goals New: After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears for all JA work items associated in the focus area and goals before decommissioning
              Federica Marchetti made changes - 6 days ago
              Summary Original: After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears in the focus area and goals New: After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears for all JA work items in the focus area and goals
              Federica Marchetti made changes - 6 days ago
              Description Original: The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.
              h4. Prerequisites:
               * One Focus instance (Focus1)
               * Two JA instances (JA1 and JA2)
               * Focus instance integrated with the first JA instance Focus1 <-> JA1

              h4. Steps to reproduce
               # Add Jira Align work items to Focus Areas on the Focus instance Focus1
               # Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
               # Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
               # Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
               # Navigate to a Focus area where Jira Align work items have been added
              *Result:*
              The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-46-44-205.png|width=787,height=463!|https://getsupport.atlassian.com/secure/attachment/8573061/8573061_RestrictedWorkItemFocusAreaAfterRemap1.png]
               # Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
              *{+}Result{+}:* The new work items (from JA2) link appears as 'Restricted work item'
              [!image-2025-07-08-10-47-18-757.png|width=1074,height=588!|https://getsupport.atlassian.com/secure/attachment/8573062/8573062_RestrictedWorkItemFocusAreaAfterRemap2.png]
               # Navigate to a Goal/Objective/OKR where Jira Align work items have been added
              *{+}Result{+}:* The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-47-55-621.png|width=1072,height=533!|https://getsupport.atlassian.com/secure/attachment/8573066/8573066_RestrictedWorkItemGoalAfterRemap1.png]
               # Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
              *{+}Result{+}:* The link appears correctly added:
              [!image-2025-07-08-10-48-30-225.png|width=843,height=408!|https://getsupport.atlassian.com/secure/attachment/8573068/8573068_RestrictedWorkItemGoalAfterRemap2.png]
              Once you refresh the page, the link appears as 'Restricted work item'

              !image-2025-07-08-10-49-23-366.png|width=841,height=397!
              h4. Expected behavior

              The focus area and goals are cleaned from the 'Restricted work item' and when adding a new JA work item, it is added with succeed and not 'Restricted work item' is showed.
              h4. Workaround:
               * Create a new Focus Area
               * Add a new Jira Align work item to the new Focus Area (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly
              [!image-2025-07-08-11-06-49-423.png|width=825,height=566!|https://getsupport.atlassian.com/secure/attachment/8573071/8573071_NEwFocusAreaNewWorkItemAfterRemap.png]
               * Add a new Jira Align work item to the new Goals (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly even after a refresh of the page.
               * !image-2025-07-08-11-07-26-430.png|width=946,height=437!
              New: The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.
              h4. Prerequisites:
               * One Focus instance (Focus1)
               * Two JA instances (JA1 and JA2)
               * Focus instance integrated with the first JA instance Focus1 <-> JA1

              h4. Steps to reproduce
               # Add Jira Align work items to Focus Areas on the Focus instance Focus1
               # Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
               # Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
               # Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
               # Navigate to a Focus area where Jira Align work items have been added
              *Result:*
              The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-46-44-205.png|width=787,height=463!|https://getsupport.atlassian.com/secure/attachment/8573061/8573061_RestrictedWorkItemFocusAreaAfterRemap1.png]
               # Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
              *{+}Result{+}:* The new work items (from JA2) link appears as 'Restricted work item'
              [!image-2025-07-08-10-47-18-757.png|width=1074,height=588!|https://getsupport.atlassian.com/secure/attachment/8573062/8573062_RestrictedWorkItemFocusAreaAfterRemap2.png]
               # Navigate to a Goal/Objective/OKR where Jira Align work items have been added
              *{+}Result{+}:* The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-47-55-621.png|width=1072,height=533!|https://getsupport.atlassian.com/secure/attachment/8573066/8573066_RestrictedWorkItemGoalAfterRemap1.png]
               # Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
              *{+}Result{+}:* The link appears correctly added:
              [!image-2025-07-08-10-48-30-225.png|width=843,height=408!|https://getsupport.atlassian.com/secure/attachment/8573068/8573068_RestrictedWorkItemGoalAfterRemap2.png]
              Once you refresh the page, the link appears as 'Restricted work item'

              !image-2025-07-08-10-49-23-366.png|width=841,height=397!
              h4. Expected behavior

              The focus area and goals are cleaned from the 'Restricted work item' and when adding a new JA work item, it is added with succeed and not 'Restricted work item' is showed.
              h4. Workaround:
               * Create a new Focus Area
               * Add a new Jira Align work item to the new Focus Area (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly
              [!image-2025-07-08-11-06-49-423.png|width=825,height=566!|https://getsupport.atlassian.com/secure/attachment/8573071/8573071_NEwFocusAreaNewWorkItemAfterRemap.png]
               * Create a new Goal
               * Add a new Jira Align work item to the new Goals (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly even after a refresh of the page.
               * !image-2025-07-08-11-07-26-430.png|width=946,height=437!
              SET Analytics Bot made changes - 09/Jul/2025 4:14 AM
              Support reference count New: 1
              Federica Marchetti made changes - 08/Jul/2025 11:11 AM
              Description Original: The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.
              h4. Prerequisites:
               * One Focus instance (Focus1)
               * Two JA instances (JA1 and JA2)
               * Focus instance integrated with the first JA instance Focus1 <-> JA1

              h4. Steps to reproduce
               # Add Jira Align work items to Focus Areas on the Focus instance Focus1
               # Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
               # Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
               # Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
               # Navigate to a Focus area where Jira Align work items have been added
              *Result:*
              The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-46-44-205.png|width=787,height=463!|https://getsupport.atlassian.com/secure/attachment/8573061/8573061_RestrictedWorkItemFocusAreaAfterRemap1.png]
               # Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
              *{+}Result{+}:* The new work items (from JA2) link appears as 'Restricted work item'
              [!image-2025-07-08-10-47-18-757.png|width=1074,height=588!|https://getsupport.atlassian.com/secure/attachment/8573062/8573062_RestrictedWorkItemFocusAreaAfterRemap2.png]
               # Navigate to a Goal/Objective/OKR where Jira Align work items have been added
              *{+}Result{+}:* The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-47-55-621.png|width=1072,height=533!|https://getsupport.atlassian.com/secure/attachment/8573066/8573066_RestrictedWorkItemGoalAfterRemap1.png]
               # Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
              *{+}Result{+}:* The link appears correctly added:
              [!image-2025-07-08-10-48-30-225.png|width=843,height=408!|https://getsupport.atlassian.com/secure/attachment/8573068/8573068_RestrictedWorkItemGoalAfterRemap2.png]
              Once you refresh the page, the link appears as 'Restricted work item'

              !image-2025-07-08-10-49-23-366.png|width=841,height=397!
              h4. Workaround:
               * Create a new Focus Area
               * Add a new Jira Align work item to the new Focus Area (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly
              [!image-2025-07-08-11-06-49-423.png|width=825,height=566!|https://getsupport.atlassian.com/secure/attachment/8573071/8573071_NEwFocusAreaNewWorkItemAfterRemap.png]
               * Add a new Jira Align work item to the new Goals (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly even after a refresh of the page.
               * !image-2025-07-08-11-07-26-430.png|width=946,height=437!
              New: The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.
              h4. Prerequisites:
               * One Focus instance (Focus1)
               * Two JA instances (JA1 and JA2)
               * Focus instance integrated with the first JA instance Focus1 <-> JA1

              h4. Steps to reproduce
               # Add Jira Align work items to Focus Areas on the Focus instance Focus1
               # Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
               # Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
               # Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
               # Navigate to a Focus area where Jira Align work items have been added
              *Result:*
              The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-46-44-205.png|width=787,height=463!|https://getsupport.atlassian.com/secure/attachment/8573061/8573061_RestrictedWorkItemFocusAreaAfterRemap1.png]
               # Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
              *{+}Result{+}:* The new work items (from JA2) link appears as 'Restricted work item'
              [!image-2025-07-08-10-47-18-757.png|width=1074,height=588!|https://getsupport.atlassian.com/secure/attachment/8573062/8573062_RestrictedWorkItemFocusAreaAfterRemap2.png]
               # Navigate to a Goal/Objective/OKR where Jira Align work items have been added
              *{+}Result{+}:* The work items (from JA1) links appear as 'Restricted work item'
              [!image-2025-07-08-10-47-55-621.png|width=1072,height=533!|https://getsupport.atlassian.com/secure/attachment/8573066/8573066_RestrictedWorkItemGoalAfterRemap1.png]
               # Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
              *{+}Result{+}:* The link appears correctly added:
              [!image-2025-07-08-10-48-30-225.png|width=843,height=408!|https://getsupport.atlassian.com/secure/attachment/8573068/8573068_RestrictedWorkItemGoalAfterRemap2.png]
              Once you refresh the page, the link appears as 'Restricted work item'

              !image-2025-07-08-10-49-23-366.png|width=841,height=397!
              h4. Expected behavior

              The focus area and goals are cleaned from the 'Restricted work item' and when adding a new JA work item, it is added with succeed and not 'Restricted work item' is showed.
              h4. Workaround:
               * Create a new Focus Area
               * Add a new Jira Align work item to the new Focus Area (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly
              [!image-2025-07-08-11-06-49-423.png|width=825,height=566!|https://getsupport.atlassian.com/secure/attachment/8573071/8573071_NEwFocusAreaNewWorkItemAfterRemap.png]
               * Add a new Jira Align work item to the new Goals (and de facto, where work items have *never* been associated before)
              {+}Result{+}: The Jira Align work item links display correctly even after a refresh of the page.
               * !image-2025-07-08-11-07-26-430.png|width=946,height=437!
              Federica Marchetti made changes - 08/Jul/2025 10:05 AM
              Remote Link New: This issue links to "STRAT-435 (Atlassian Support System)" [ 1039488 ]

                Unassigned Unassigned
                6463b86067ff Federica Marchetti
                Votes:
                1 Vote for this issue
                Watchers:
                4 Start watching this issue

                  Created:
                  08/Jul/2025 8:42 AM
                  Updated:
                  3 hours ago
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