After decommissioning the Jira Align from the focus and remapping a new JA instance to the same focus instance, the term "Restricted work item" appears for all JA work items associated in the focus area and goals before decommissioning

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      The "Restricted work item" appears in focus area and goals after decommission Jira Align (JA) from focus and re-mapping a new JA instance to the same focus instance.

      Prerequisites:

      • One Focus instance (Focus1)
      • Two JA instances (JA1 and JA2)
      • Focus instance integrated with the first JA instance Focus1 <-> JA1

      Steps to reproduce

      1. Add Jira Align work items to Focus Areas on the Focus instance Focus1
      2. Add Jira Align work items to Goal/Objective/OKR on the Focus instance Focus1
      3. Decommission the Focus and first JA instance integration (Focus1 <-> JA1).
      4. Re-map/re-integration the Focus1 to the second JA instance JA2 (Focus1 <-> JA2)
      5. Navigate to a Focus area where Jira Align work items have been added
        Result:
        The work items (from JA1) links appear as 'Restricted work item'
      6. Add a new Jira Align work item to an existing Focus Area where items have been associated before the remapping
        Result: The new work items (from JA2) link appears as 'Restricted work item'
      7. Navigate to a Goal/Objective/OKR where Jira Align work items have been added
        Result: The work items (from JA1) links appear as 'Restricted work item'
      8. Add a new Jira Align work item to an existing Goal/Objective/OKR where items have been associated before the remapping
        Result: The link appears correctly added:

        Once you refresh the page, the link appears as 'Restricted work item'

      Expected behavior

      The focus area and goals are cleaned from the 'Restricted work item' and when adding a new JA work item, it is added with succeed and not 'Restricted work item' is showed.

      Workaround:

      Delete Focus Area and archive goals: 

        • Delete the Focus Area with the work items showing "Restricted work item", locked, and create a new Focus Area 
        • Archive goals with the work items showing "Restricted work item", locked, and create a new goal
      • Create a new Focus Area
      • Add a new Jira Align work item to the new Focus Area (and de facto, where work items have never been associated before)
        Result: The Jira Align work item links display correctly
      • Create a new Goal
      • Add a new Jira Align work item to the new Goals (and de facto, where work items have never been associated before)
        Result: The Jira Align work item links display correctly even after a refresh of the page.

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            Assignee:
            Unassigned
            Reporter:
            Federica Marchetti (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated: